Victoria Herrera
Edinburg,TX
Summary
Current Biomedical Science student at UTRGV seeking an opportunity to share my skills and knowledge in a position that will impact and improve my work ethic. Highly capable of productivity and ability to complete tasks swiftly. Specialized skills in customer service and cash handling. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counter Helper
Panda Express
McAllen, TX
09.2021 - 08.2024
- Greeted customers and provided excellent customer service.
- Informed customers about daily specials and menu options.
- Operated cash register to process customer orders accurately and efficiently.
- Maintained cleanliness of work area throughout shift.
- Followed proper safety procedures when handling hot foods or sharp objects.
- Adhered to all company policies regarding cash handling, security, safety, sanitation.
- Performed opening and closing duties such as restocking supplies at end of shift.
- Answered customer questions regarding ingredients used in different menu items.
- Worked collaboratively with other members of staff to ensure efficient workflow during busy periods.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
Bachelor of Science - Biomedical Sciences
The University of Texas Rio Grande Valley
Edinburg, TX05-2025
Associate of Science - Biology
South Texas College
Mcallen, TX12-2023
Associate of Arts - Interdisciplinary Studies
South Texas College
Mcallen, TX05-2021
Skills
- Customer Engagement
- Cash handling
- Time Management
- Teamwork
- Production leadership
- Food Safety Compliance
- Workplace Safety
- POS System Operation
- Store Cleaning
Certification
- Customer Service Certification
- Receptionist Certification
Timeline
Counter Helper
Panda Express
09.2021 - 08.2024
Bachelor of Science - Biomedical Sciences
The University of Texas Rio Grande Valley
Associate of Science - Biology
South Texas College
Associate of Arts - Interdisciplinary Studies
South Texas College
Similar Profiles
Javier GutierrezJavier Gutierrez
New Store Opening Manager at Panda Restaurant Group, Inc., Panda ExpressNew Store Opening Manager at Panda Restaurant Group, Inc., Panda Express
Bea Anne TrinidadBea Anne Trinidad
Shift Leader at Panda Restaurant Group, Inc., Panda ExpressShift Leader at Panda Restaurant Group, Inc., Panda Express
Ariana DiazAriana Diaz
Counter Helper at Panda Restaurant Group, Inc., Panda ExpressCounter Helper at Panda Restaurant Group, Inc., Panda Express
Rudy AlfonsoRudy Alfonso
General Manager at Panda Restaurant Group, Inc., Panda ExpressGeneral Manager at Panda Restaurant Group, Inc., Panda Express
Elizabeth MejiaElizabeth Mejia
Apprentice Electrician at MMR ConstructorsApprentice Electrician at MMR Constructors