Victoria Hester
JACKSONVILLE,United States
Summary
Dynamic RN Case Manager with a proven track record at Cancer Specialists of North Florida, excelling in care coordination and patient assessment. Expert in clinical documentation and interdisciplinary collaboration, I have successfully enhanced patient outcomes through tailored care plans and effective communication, ensuring timely healthcare delivery and fostering strong relationships with families and stakeholders.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RN Case Manager
Cancer Specialists of North Florida
Jacksonville, Florida
02.2022 - Current
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Coordinating care for patients across the continuum to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality.
- Assess and identify problems and outcomes, assisting patients with identifying and overcoming barriers, and evaluating the results.
- Maintain professional relationships with clients, patients, and stakeholders.
- Coordinate and educate program expectations with providers, payers, and families to ensure appropriate referrals, and optimized clinical outcomes.
- Maintain accurate documentation, stay current on healthcare regulations and practices, and participate in team meetings to promote collaboration and continuous improvement.
RN Case Manager
VITAS Healthcare
Jacksonville, Florid
08.2019 - 02.2022
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Coordinating care for patients across the continuum to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality, and financial outcomes.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Maintained accurate documentation of patient progress in the electronic health record.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
Education
Associate of Science -
St. Johns River Community College
Palatka, FL12-2007
Skills
- Care coordination
- Patient assessment
- Case management
- Electronic health record
- Clinical documentation
- Interdisciplinary collaboration
Certification
- Worked as an LPN in long term Care for 13 years before becoming a RN
- RN for 17 years working in a hospital care setting, long term care, hospice, and Oncology care.
Timeline
RN Case Manager
Cancer Specialists of North Florida
02.2022 - Current
RN Case Manager
VITAS Healthcare
08.2019 - 02.2022
Associate of Science -
St. Johns River Community College
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