Victoria Hoffman

• Represent the Mayo Clinic Mission by providing premier patient care experience and accommodation
• Obtain and maintain CRAT certification from CCI
• Perform 12 lead ECG's and challenge the efficacy of 12 lead print outs to ensure accurate rhythms
• Accommodate a patient load of 40+ outpatient ECG's
• Master various ECG protocols including 15 lead ECG, Pediatric, Brugada ECG, signal average ECG
• Educate patients on holter and extended monitor best practices and ensure the patient's comfortability with monitor usage, technology and compliance procedures.
• Perform STAT and routine 12 lead ECG's in the inpatient setting, promptly answer rapid response and code pages and obtain 12 lead ECG with ROSC.
• Educate patients regarding cardiac stress test protocols and assist with performing stress tests including exercise stress echo, dobutaimine stress echo, nuclear exercise stress and Lexiscan stress tests.
• Insert IV catheters using anatomical landmarks and perform agitated saline bubble studies
• Train and mentor incoming ECG & CV technicians and endorse a teaching hospital culture

• Transitioned from full time to PRN in 05/2024
• Accurately perform STAT and routine 12 lead ECG's and present results to unit RN's and ED physicians
• Interrogate Medtronic, Boston Scientific and Abbott pacemakers and troubleshoot with representatives
• Properly place holter monitors and explain education pamphlet and symptom logs to the patient
• Stock ECG machines and ensure working equipment
• Respond to rapid response calls, assist with CPR compressions and obtain12 lead with ROSC.
• Assist with taking vitals when ED triage volume is high

• Monitored 50+ patients' cardiac rhythms and SPO2% data simultaneously and triage cardiac events to appropriate staff.
• Identified arrhythmias, identify ectopic beats and measure PRI, QRS and QT intervals while staying within my scope.
• Dispatched calls and accommodate high inbound call volume while maintaining monitor vigilance.
• Activate code blue alerts for lethal rhythms
• Assisted RN with vital signs, toileting and ambulation.

• Innovatively reduced physician documentation burden by virtually attending patient appointments and documenting history, ROS, exams, labs and treatment into EHR.
• 5 years medical documentation with extensive knowledge of terminology, pathophysiology, and pharmacology within several specialties.
• Knowledge of scheduling, basic billing practices, IDC 10 codes and insurance literacy.
• Consistently typed and transcribed at 55-60 WPM with accuracy
• Upheld professional tact and build rapports with physicians.

• Upheld ARC Lifeguard Certifications with training in CPR/AED, First Aid, anaphylactic, diabetic and heat emergencies.
• Activated emergency action plans prior to extracting both active and passive drowning victims within 90 seconds.
• Provided quality guest service while monitoring 100+ guests.
• Assisted in leading monthly lifeguard inservice training.

• Trained in CAD prophylaxis and cardiac pathophysiology
• Observe day to day operations in clinic, in the OR and CVICU
• Shadowed surgeon during several cardiothoracic surgeries
• Assisted MA's with obtaining HPI, vital signs and doppler pulses
• Assisted MA's with wound care and suture/staple removal

• Developed customer service and conflict resolution skills while engaging customers and escalating concerns.

Innovation Academy Admittance with Minor in Innovation

Bright Futures Scholarship Recipient

Applicable coursework in: STEM/ Pre-Medical pre-requisites, Psychology, Health Science, Statistics, Innovation, Leadership and Ethics.

- High school medical magnet program with ECG cert

- Cardiothoracic surgery mentorship 2017-2018