Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Hi, I’m
VICTORIA HOLLISTER
Summary
Overview
13
years of professional experience
Work History
Kansas City Gastroenterology and Hepatology
MOS
03.2022 - Current
Job overview
- Scheduling patients with providers according medical need
- Creating and updating patient's medical charts
- Knowledge of medical terminology
- Insurance verification
- Providing exceptional Customer service
- Handling of medical incoming referral
- Working within to the guideline of HIPPA
Staffing Kansas City
Payroll Specialist
09.2021 - 03.2022
Job overview
- Carry out payroll department transactions on a daily basis
- Handle workflow to guarantee all payroll operations are precisely and promptly worked on.Work on accurate garnishments adherence and calculations Implement attendance and time processing and interconnect with payroll
- Evaluation for accuracy and completeness of regular time, vacation payout, salary, leave of absence, overtime, payments and retro.
Littler Mendelson P.C
Information Management Specialist
12.2019 - 08.2021
Job overview
- Assist case teams and corporate departments with maintaining electronic files in the document management system
- Provide file retrieval support for electronic and physical files in a timely manner
- Provide archiving support for physical files
- Assist with updating inventory in records management system
- Assist with client file transfers
- Execute requests for new folders on Network Drives
- Apply access controls and ethical walls in electronic systems Maintain current knowledge about scanning operations
- As necessary, act as backup to the Scan Hub.
MidCountry Bank
Administrative Assistant II
08.2017 - 09.2019
Job overview
- Documentation and filing of loan bankruptcy materials with the appropriate third-party vendor
- Ensure full compliance with loan bankruptcy regulations
- Monitors accounts throughout the loan bankruptcy process and contacts appropriate party when necessary
- Verified the bankruptcy is secured and acquires a copy of the proposed Chapter 13 and Chapter 11 Plan on all secured accounts
- Capture Chapter 7 reaffirmation agreements to management for approval
- Distributes account balances and interest rates to the secured and unsecured balances
- Make sure current with changing state specific bankruptcy laws
- Update all bankruptcy court notice to accounts
- Refunding payments received chapter filing.
Clinics of North Texas
Executive Assistant to CEO and President
04.2010 - 08.2017
Job overview
- Managed and maintained “3” C-level executive schedules as well as 37 partners
- Attended monthly Partnership meetings and weekly Executive Committee meetings
- Prepared action minutes and meeting agendas and recorded minutes of meetings
- Maintained governance documents and files including those related to committees, quality assurance, strategic planning, bylaws, personnel, compensation, finance, etc
- Relayed and provided instructions and information as directed by the President, CEO or Committee members in accordance with established policies and procedures
- I arranged conference calls, scheduling meetings, hiring of vendors to prepare meeting luncheon and dinners
- Maintained patient complaint files and p summary of patient complaints for committee members
- I prepared travel invoices, reports, memos, letters, and other documents
- Opening, sorting, and distributed incoming correspondence, including faxes and emails
- File and retrieved corporate documents, records, and reports and assure discreet handling of all business
- Maintains files related to legal matters and prepares summary for committee members
- Updated mail/phone directories, routinely re-order department supplies Maintained cleanliness of all conference rooms
- Assisting H/R with new hire packets, obtained need information for I-9 form completion, scheduling training for new hires and attending offsite career fairs
- Explain policy and procedures to patients using medical knowledge
- Coordinate communication between patients and their providers
- Identify problems relating to patient care to resolve patient disputes
- Following up with patient to assure they are satisfied with the provided results
- Identifying and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care
- Report necessary reports to the Peer Committee president for review.
Education
East High SchoolKansas City, MO
High School Diploma
05.1994
University Overview
Skills
- Online Systems
- Patient Charting
- Patient Relations
- Follow-Up Skills
- Patient Referral
- Answer Telephones
- Managing Patient Records
- Electronic Charting
- Schedule Management
- Medical Record Confidentiality
- Administrative Duties
Timeline
MOS
Kansas City Gastroenterology and Hepatology
03.2022 - Current
Payroll Specialist
Staffing Kansas City
09.2021 - 03.2022
Information Management Specialist
Littler Mendelson P.C
12.2019 - 08.2021
Administrative Assistant II
MidCountry Bank
08.2017 - 09.2019
Executive Assistant to CEO and President
Clinics of North Texas
04.2010 - 08.2017
East High School
High School Diploma
Similar Profiles
Kate SugdenKate Sugden
Gastroenterology Nurse Practitioner at Premier Gastroenterology of Kansas CityGastroenterology Nurse Practitioner at Premier Gastroenterology of Kansas City
Diana Sanchez, APRN, DNP, FNP-CDiana Sanchez, APRN, DNP, FNP-C
GS Nurse Practitioner at SAMMC at Gastroenterology/IBD/Hepatology ClinicGS Nurse Practitioner at SAMMC at Gastroenterology/IBD/Hepatology Clinic
Elaine Britt SmithElaine Britt Smith
Clinic based and inpatient GI Advanced Practice Provider at Atrium Health Gastroenterology and HepatologyClinic based and inpatient GI Advanced Practice Provider at Atrium Health Gastroenterology and Hepatology