Victoria Hubbard
Cave City,KY
Summary
Dynamic retail professional with extensive experience at Prime Communications AT&T, excelling in customer service and relationship building. Proven ability to enhance sales through effective teamwork and problem-solving. Skilled in cash handling and maintaining organized merchandise displays, consistently delivering exceptional shopping experiences and fostering customer loyalty.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Prime Communications AT&T
Glasgow, KY
10.2024 - Current
- Assisted customers in product selection and provided personalized recommendations.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale (POS) systems.
- Collaborated with team members to achieve sales targets and improve store performance.
- Learned inventory management procedures to support stock replenishment efforts.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Participated in training sessions to develop product knowledge and sales techniques.
- Ensured compliance with store policies and procedures while maintaining a safe environment.
- Greeted customers and helped with product questions, selections, and purchases.
Sales Associate
Ashley Furniture Homestore
Glasgow, KY
05.2024 - 10.2024
- Assisted customers in product selection, demonstrating knowledge of furniture features and benefits.
- Processed transactions accurately, maintaining cash register and financial records.
- Collaborated with team members to ensure optimal store presentation and inventory management.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Conducted product demonstrations to enhance customer understanding of features and functionality.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Cashier
Walmart
Glasgow, KY
01.2022 - 03.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Trained new cashiers on system use and customer interaction protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Processed customer transactions efficiently using point-of-sale systems.
Education
High School Diploma -
Metcalfe County Highschool
Edmonton, KYSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- Money handling
- Cash register operation
- Relationship building
- Stocking and receiving
- Store maintenance
Timeline
Retail Sales Associate
Prime Communications AT&T
10.2024 - Current
Sales Associate
Ashley Furniture Homestore
05.2024 - 10.2024
Cashier
Walmart
01.2022 - 03.2024
High School Diploma -
Metcalfe County Highschool