Victoria Isgriggs
Union,MO
Overview
25
25
years of professional experience
Work History
Inbound Sales Representative
College Hunks Hauling Junk & Moving
2025.05 - Current
- Facilitated inbound sales inquiries by providing personalized product recommendations aimed at enhancing customer satisfaction.
- Fostered strong customer connections to enhance satisfaction and loyalty through effective communication and active listening.
- Facilitated alignment of promotional campaigns with customer needs through strategic collaboration with marketing team.
- Employed CRM software to track leads and refine follow-up approaches to boost conversion effectiveness.
- Facilitated mentorship for junior staff, promoting teamwork and continuous skill enhancement.
- Drove sales performance by consistently exceeding quotas, prioritizing customer satisfaction throughout the process.
- Pursued continuous training to deepen product knowledge, ultimately elevating sales effectiveness.
- Maintained comprehensive documentation of customer communications to enhance service quality.
- Handled high call volume effectively to ensure customer satisfaction and service quality.
- Drove productivity improvements and consistently met sales objectives to enhance overall performance.
- Executed tasks in alignment with regulatory standards and organizational policies to maintain operational integrity.
- Facilitated file initiation through accurate collection and entry of demographic provider and procedure data into the system.
Office Manager
Hoffmann-Washington, MO
2023.11 - 2024.04
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
- Prepared reports on office expenses, budget variances, and operational performance for senior management review
- Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
- Managed the office budget, tracking expenses and identifying areas for cost-saving measures
- Collaborated with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel records
- Instituted regular staff meetings to enhance communication flow across departments improving interdepartmental collaboration
Office Manager
CT Carpentry
2001.03 - 2021.02
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
- Prepared reports on office expenses, budget variances, and operational performance for senior management review
- Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
- Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors in a professional manner
- Collaborated with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel records
- Managed the office budget, tracking expenses and identifying areas for cost-saving measures
Education
High school diploma - undefined
Skills
- Office Management
- Accounts Payable
- Bookkeeping
- Administrative Experience
- Management
- Human Resources
- QuickBooks
- Financial Report Writing
- Microsoft Outlook
- Account Management
- Carpentry
- Accounts Receivable
- Recruiting
- Contract Negotiation
- Bank
- Client relations
- Sales training
- Call control
- Sales strategies
- Lead generation
- CRM software usage
- Cold calling
- Building rapport
- Brand awareness
Timeline
Inbound Sales Representative
College Hunks Hauling Junk & Moving
2025.05 - Current
Office Manager
Hoffmann-Washington, MO
2023.11 - 2024.04
Office Manager
CT Carpentry
2001.03 - 2021.02