Victoria Jaimes-Haros
Austin,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Early Academic Tutor
East Austin College Prep
Austin, TX
05.2022 - Current
- Assisted students in developing academic skills such as time management and organization of materials.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Supported Staff in areas needed at any given time whether that be as an assistant/Substitute in the classroom, as a front desk associate or supervisor for the children.
Sales & Support Generalists
Victoria Secret
Austin, TX
11.2017 - 11.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
Education
Some College (No Degree) -
Texas State University
San Marcos, TXSkills
- Data Entry
- Administrative Support
- Organization and Efficiency
- Time Management
- Multitasking and Prioritization
- Proficient in Microsoft 365
- Documentation Organization
- Customer Service
- Sanitization & Cleaning
Timeline
Early Academic Tutor
East Austin College Prep
05.2022 - Current
Sales & Support Generalists
Victoria Secret
11.2017 - 11.2018
Some College (No Degree) -
Texas State University
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