Victoria Jeter
Astoria,NY
Summary
To secure a position as a Pharmacy Technician, where I can provide excellent customer service, ensuring client retention and loyalty.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nurse Assistant
Mount Sinai Hospital, Queens, NY
06.2015 - Current
- Documented notes regarding patient care and notified supervisor of changes in patient’s condition
- Complied with HIPAA standards in all patient documentation and interactions
- Ensure the accurate, timely flow of information by updating patient records and healthcare team on patients’ status
- Display strong clinical skills in assessing vital signs, and providing pre and post-operative care
- Assist patients with activities of daily living including helping with meals and transferring from bed to chair
- Record strict Input and Output for Food, Urine, Ileostomy, Nephrostomy, Colostomy, Jackson-Pratt and Hemovac
Pharmacy Cashier
Duane Reade (Walgreens), Queens, NY
09.2018 - 05.2019
- Calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists
- Use the pharmacy’s proprietary computer program to access prescription interpretation and insurance billing
- Worked alongside licensed pharmacists to provide excellent service within a high volume retail setting
- Resolve insurance issues and other matters to ensure patient safety/wellness and build customer loyalty
- Verify product availability and wait time for prescription dispensing
Tax Specialist (Seasonal)
H & R Block, New York, NY
07.2008 - 04.2015
- Preparations of returns: Itemized deductions, I-Tin, Earned Income Tax Credit
- Prepared Second-Looks for non H & R Block clients, as well as Amended returns
- Scheduled appointments for clients’ next years tax season
- Assisted with tax planning and budgeting
Education
A.A.S. - Accounting
Borough of Manhattan Community College
New York, NY05.2024
Skills
- Customer Service & Relationship Building
- Prescription Processing
- Pharmaceutical Calculations
- Medical & Pharmaceutical Terminology
- Medicare, Medicaid, & Insurance Claims Processing
- Drug Classification & Safety
- Patient Advocacy & Support
- Electronic Medical Records (Epic Hyperspace)
- Intercom Plus
Certification
Pharmacy Technician Certification Board (PTCB) – In Process
Timeline
Pharmacy Cashier
Duane Reade (Walgreens), Queens, NY
09.2018 - 05.2019
Nurse Assistant
Mount Sinai Hospital, Queens, NY
06.2015 - Current
Tax Specialist (Seasonal)
H & R Block, New York, NY
07.2008 - 04.2015
A.A.S. - Accounting
Borough of Manhattan Community College
Pharmacy Technician Certification Board (PTCB) – In Process
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