Victoria Jewell
Tesoro Woods
Peoria,AZ
17
years of professional experience
Results-driven Sales and Service Manager with a proven track record of resolving customer complaints effectively and increasing sales revenues. Skilled in analyzing market trends, developing strategic plans, and maintaining key vendor relationships. Strong in customer relations, problem-solving, and strategic decision-making, with expertise in sales operations and client acquisition.
Work History
Sales and Service Specialist
14 Years 6 Months- Inside sales , pricing , logistics and inventory with a focus customer satisfaction.
- Analyzed market trends, identified new opportunities, and developed strategies to capitalize on them.
- Established key relationships with vendors and suppliers to ensure timely delivery of goods and services.
- Maintained detailed records of purchases, returns, shipments and orders ensuring accuracy of data entry into the system.
- Developed strategies for increasing sales, and new business
- Assisted customers with resolving service-related issues.
- Interacted with customers to quickly handle escalated queries and problem solving
- Maintained customer satisfaction by gathering actionable insights and offering solutions.
Customer Service Sales Agent
2 Years 11 MonthsEducation
Skills
Inside sales
Logistics
Time Management
Computer efficiency
Product and service solutions
Account Management
Customer Retention
Sales Presentations
Product Knowledge
Decision Making
Problem solving
Business development
Teamwork and collaboration
Reliable and responsible
Multitasking
Timeline
Sales and Service Specialist
Tesoro Woods
02.2012 - CurrentRead More
Customer Service Sales Agent
Eco Timber
03.2009 - 02.2012Read More
Troy High School
Read More