Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Johnson

Clinton,NC

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

2
2
years of professional experience

Work History

Medical Assistant

Clinton Medical Clinic
Clinton, NC
10.2022 - Current
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Explained treatment procedures and physicians' instructions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Organized charts, documents and supplies to maintain team productivity.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Educated patients about medications, procedures and physician's instructions.
  • Prepared treatment rooms for patient examinations.
  • Documented notes during patient visits.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Administered injections, medications and treatments as directed by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Scheduled appointments for patients via phone and in person.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Collected samples from patients for laboratory testing purposes.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.

Medical Assistant

Eastern Carolina Medical
Benson, NC
07.2022 - 10.2022

Education

High School Diploma -

Clinton High School
Clinton, NC
06-2019

Some College (No Degree) - Medical Assisting

Sampson Community College
Clinton, NC

Skills

  • Phlebotomy
  • Patient Flow Management
  • Payment Collection
  • Procedure Assistance
  • Patient Scheduling
  • HIPAA Compliance
  • Medical Terminology
  • Data Entry
  • Patient-Focused Care
  • Indirect Patient Care
  • Understands Medical Procedures
  • Reliable Transportation
  • Patient Relations
  • Medical Procedures
  • Conflict Resolution Abilities
  • Understanding of Medical Laws
  • Restocking Lab Supplies
  • Sterilization Techniques
  • Compassionate
  • Certified in Basic Life Support (BLS)
  • Professional Bedside Manner
  • Vital Sign Monitors
  • Calm and Level-Headed Under Duress
  • Patient Bathing
  • Specimens Collection and Processing
  • CPR
  • Immunization Administration

Timeline

Medical Assistant

Clinton Medical Clinic
10.2022 - Current

Medical Assistant

Eastern Carolina Medical
07.2022 - 10.2022

High School Diploma -

Clinton High School

Some College (No Degree) - Medical Assisting

Sampson Community College

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Victoria Johnson