Victoria Jordan
Brooklyn,NY
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Wellness Coach
Services for the UnderServed Inc
BROOKLYN, NY
03.2024 - Current
- Performed assessment, planning, implementation monitoring and evaluation of actions to meet client's health and human services needs.
- Enhanced overall well-being of clients by addressing their physical, emotional, and psychological needs.
- Ensure that the client's database is complete for height, weight, current and past medical history, clinical laboratory results and concurrent medications.
- Screenings and case intake, Assessments and evaluations. managed service Plans and established goals.
- request face sheets and complete all forms.
- contact insurance companies and obtain eligibility for each client.
- complete all registration forms and all needed documents.
- conduct home visits on a monthly basis
Registered Behavior Technician (RBT)
Intellistars Therapy - Atlanta, GA
Atlanta, GA
01.2023 - 02.2024
- Provided support and assistance in a school setting with children diagnosed with autism.
- Enhanced intervertebral communication by analyzing listener response based on features, functions, and classes.
- Enhanced documentation of burp notes and catalyst program to support individuals in developing daily life skills.
- Observed and documented child behavior on a daily basis.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Monitored student behavior on the bus, intervening when necessary to ensure a safe ride.
Payroll Assistant
Kyzar Imperial Transport, LLC
Atlanta, GA
07.2021 - 03.2023
- Calculated overtime wages and vacation accruals as required by state laws.
- Resolved discrepancies in employee paychecks on an individual basis.
- Updated payroll system with new hire information including benefits deductions.
- Verified that all applicable taxes are withheld accurately from each paycheck based on current IRS guidelines.
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
- Processed payroll for up to 30 employees weekly using specialized software.
Probation Officer
Professional Probation Services, Inc. - Fayetteville, GA
01.2021 - 07.2022
- Provides professional court assistance
- Monitors and supervises offenders placed on probation and pretrial supervision
- Crisis intervention management with clients
- Conducts random drug testing for offenders and issues warrants when necessary
- Creates court appearance notices, revocation documents and any other necessary documents needed for court
- Verifies fines owed and monthly payments
- Manage and supervise a caseload of 100 plus clients
- Terminates cases once an offender has successfully completed their sentence of probation.
Mental Health Technician
Laurel Heights Hospital - Atlanta, GA
Atlanta, GA
01.2019 - 01.2021
- Collaborated efficiently with children dealing with mental health issues, autism spectrum disorder (ASD), eating disorders, and severe acute diagnosis
- Oversaw child's behavior, recorded and informed about food intake to nurse, communicated observed behavior to doctors and treatment team staff.
- Provided efficient call management by answering and redirecting customer inquiries.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Paralegal
Law office
06.2014 - 09.2018
- Researched case details and prepared legal documents such as exhibits, briefs, and appeals for court filing
- Scheduled interviews, meetings, and depositions by contacting clients, witnesses, lawyers, and outside vendors
- Maintained and organized files, drafted documents, and conducted legal research.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Attended court proceedings to observe trials or hearings.
- Created spreadsheets to track case information and deadlines.
Administrative Assistant/Receptionist
Floria sweet treats inc - New York, NY
05.2008 - 03.2014
- Streamlining communication by answering calls and gathering valuable client insights
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Perform general office duties, such as ordering supplies, performed basic customer service functions.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
- Processed payroll on a biweekly basis using company software programs such as ADP or QuickBooks.
Education
Bachelor Degree - Criminal Justice
ASA College
Brooklyn, NY02-2022
Associate's degree - Criminal Justice
ASA College
New York, NY09.2018
Skills
- Fast learner
- Team Work
- Reliability
- Flexibility
- Problem-solving
- Customer service
- Microsoft Word
- Microsoft Excel
- Legal Research
- Experience with Children
- Data Collection
- Legal Drafting
- Crisis Intervention
- Case Management
- Autism Experience
- Early childhood education
- Care plans
Certification
- Paralegal Certificate
- CNA
- CPR Certification
- RBT Certification
- First Aid Certification
- Driver's License
Workauthorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Wellness Coach
Services for the UnderServed Inc
03.2024 - Current
Registered Behavior Technician (RBT)
Intellistars Therapy - Atlanta, GA
01.2023 - 02.2024
Payroll Assistant
Kyzar Imperial Transport, LLC
07.2021 - 03.2023
Probation Officer
Professional Probation Services, Inc. - Fayetteville, GA
01.2021 - 07.2022
Mental Health Technician
Laurel Heights Hospital - Atlanta, GA
01.2019 - 01.2021
Paralegal
Law office
06.2014 - 09.2018
Administrative Assistant/Receptionist
Floria sweet treats inc - New York, NY
05.2008 - 03.2014
Bachelor Degree - Criminal Justice
ASA College
Associate's degree - Criminal Justice
ASA College
- Paralegal Certificate
- CNA
- CPR Certification
- RBT Certification
- First Aid Certification
- Driver's License