VICTORIA KANE
Bloomsbury
Summary
Dynamic strategic planner with extensive experience in operations management and cross-functional collaboration, skilled in data-driven decision-making and effective problem resolution. Demonstrated success in leading teams and managing diverse projects within fast-paced environments, consistently delivering results that drive organizational success. Eager to leverage expertise in a Senior Manager role, committed to fostering growth, innovation, and operational excellence. Proven track record of enhancing efficiency and productivity through strategic initiatives and collaborative leadership.
Overview
11
11
years of professional experience
Work History
Senior Manager
Arc of Hunterdon County
09.2021 - Current
- Successfully managed and developed a team of 15+ employees, demonstrating strong leadership skills.
- Worked with senior management on strategy development and execution planning.
- Utilized effective communication techniques to build relationships with stakeholders at all levels of the organization.
- Managed multiple projects and priorities in a fast-paced environment.
- Provided clear direction and guidance to subordinates, fostering an environment of collaboration and teamwork.
- Consistently met and exceeded company goals.
Group Home Supervisor
Arc of Hunterdon County
12.2015 - 09.2021
- Maintained records of client progress and updated case notes as needed.
- Supervised daily activities of clients, providing feedback on behavior and performance.
- Developed and implemented programming for individuals living in the group home, including recreational activities and therapeutic interventions.
- Collaborated with other professionals such as social workers, therapists, psychiatrists, to ensure comprehensive care for clients.
- Ensured safety of clients by monitoring their physical and emotional well-being.
- Monitored financial resources allocated for the operation of the group home, ensuring budget was adhered to at all times.
- Communicated regularly with families of clients to keep them informed of their loved one's progress.
- Established and oversaw administrative procedures to meet objectives set by boards of directors and senior management.
Server
Long Horn Steakhouse
01.2015 - 12.2015
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Used good communication skills to reduce guest dissatisfaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Education
High School -
Phillipsburg High School
Phillipsburg, NJSkills
- Cross-functional collaboration
- Cross-functional communication
- Troubleshooting and problem resolution
- Data-driven decision making
- Operations management
- Strategic planning
- Microsoft Office proficient
- Cross-functional team coordination
- Documentation and reporting
Timeline
Senior Manager
Arc of Hunterdon County
09.2021 - Current
Group Home Supervisor
Arc of Hunterdon County
12.2015 - 09.2021
Server
Long Horn Steakhouse
01.2015 - 12.2015
High School -
Phillipsburg High School