Victoria Karpinski
Fountain Hills,AZ
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Bodily Injury/Property Damage Claims Representative
Sentry Insurance
Scottsdale, AZ
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Evaluated all evidence with the ultimate goal of creating positive outcomes for client’s claims.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Directed and coordinated various investigations conducted by field investigation team.
- Trained other claims staff members on proper handling and evaluation of injury claims.
- Partnered with legal counsel on litigation cases.
- Maintained suspicious claims database and prepared reports on a quarterly basis for supervisors.
Litigation Specialist
Petsmart, Inc.
Phoenix, AZ
01.2005 - Current
Education
Bachelor of Science - Tourism
Arizona State University
Tempe, AZ1996
Skills
- Insurance policy coverage knowledge
- Personal, casualty and property
- Policy investigations
- Valuation knowledge
- Legal proceedings knowledge
- Risk management
- Subrogation
- Skilled multi-tasker
- Highly motivated
- Organized
- Customer service-oriented
Affiliations
- Member of National Retail and Restaurant Defense Association
Certification
- Certified notary
Timeline
Litigation Specialist
Petsmart, Inc.
01.2005 - Current
Bodily Injury/Property Damage Claims Representative
Sentry Insurance
Bachelor of Science - Tourism
Arizona State University