Victoria Keller
Saint Ann,MO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Cafe Manager
Littles Loft
Kirkwood, MO
07.2025 - Current
- Directed daily café operations.
- Supervised staff scheduling and shift coverage.
- Trained team members on service standards and café routines.
- Collaborated closely with team members to enhance service quality.
Store Manager
Starbucks
St Louis, Missouri
11.2017 - 07.2025
- Directed Starbucks store operations and enforced daily service standards
- Scheduled partners and balanced labor needs across shifting store demand
- Monitored inventory levels and ordered products through Starbucks systems
- Coached partners on hospitality, teamwork, and store performance expectations
- Trained baristas on beverage routines, customer service, and safety practices
- Recruited and trained new employees to ensure effective store operations.
Universal Banker
Commerce Bank
University City, Missouri
05.2009 - 11.2017
- Opened checking, savings, and certificate accounts using Commerce Bank procedures.
- Assisted customers with deposits, withdrawals, transfers, and account inquiries.
- Processed loan payments, debit card requests, and stop payment orders.
- Was responsible for meeting monthly sales goals.
- Provided customer service to clients by answering questions, resolving complaints and processing transactions.
Education
Ritenour High School
St Louis, MissouriSome College (No Degree) -
St Louis Community College
St Louis, MissouriSkills
- POS systems
- Staff scheduling
- Inventory management
- Customer engagement
- Food safety
- Problem solving
- Time management
Certification
- Food Safety Certified
Timeline
Cafe Manager
Littles Loft
07.2025 - Current
Store Manager
Starbucks
11.2017 - 07.2025
Universal Banker
Commerce Bank
05.2009 - 11.2017
Ritenour High School
Some College (No Degree) -
St Louis Community College