Victoria Kerzhner
Pharmacy Manager
Woodmere,NY
Summary
Oversee retail pharmacy operations to fill over 350-400 orders per day while achieving operational goals. Knowledgeable about leading team members, coordinating supplies and consulting with individuals to offer superior assistance and care. Highly organized, efficiency-driven and dedicated to error prevention. Forward-thinking professional offering more than 26 years of experience working in fast-paced environments.
Overview
3
3
years of post-secondary education
26
26
years of professional experience
Work History
Pharmacy Manager
Walgreens
New York , NY
07.2015 - Current
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
- Supervised team of 6 pharmacy technicians.
- Communicated with patients, ensuring that medical information was kept private.
- Delivered training on device use and storage to enhance support for different groups of patients.
- Collaborated with store manager to maintain daily operations.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy policies.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Supervising Pharmacist
Duane Reade
New York, New York
06.1995 - 07.2015
Staff Pharmacist
Duane Reade
New York , New York
09.1994 - 06.1995
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Delivered training on device use and storage to enhance support for different groups of patients.
Education
Bachelor of Science - Pharmacy
Arnold And Marie Schwartz College Of Pharmacy, LIU
Brooklyn, NY 01.1991 - 06.1994
Skills
Training and mentoring
Team Building
Pharmacy operations management
Medication dispensing
Wellness services
Drug utilization review
Drug inventory management
Patient education and counseling
Immunizations
Direct Patient Care
Medication Therapy Management
Timeline
Pharmacy Manager
Walgreens
07.2015 - Current
Supervising Pharmacist
Duane Reade
06.1995 - 07.2015
Staff Pharmacist
Duane Reade
09.1994 - 06.1995
Bachelor of Science - Pharmacy
Arnold And Marie Schwartz College Of Pharmacy, LIU
01.1991 - 06.1994