Victoria K. Thompson

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained knowledge of product offerings to assist customers effectively.
• Handled cash, credit, and debit transactions while ensuring security protocols were followed.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.

Scooped and bagged popcorn for orders.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Check to ensure that appropriate changes were made to resolve customers' problems
• Kept and tracked records of orders upon sending to warehouse
• Worked as part of a team and met with supervisors to resolve any customer service issues
• Provided excellent Customer Service

• Enforce safety and sanitation regulations
• Inspected incoming inventory
• Used RF Scanner to track incoming inventory
• Worked as part of a team to ensure production standards were met
• Acted as Team Lead and facilitated group conversation to meet goals

• Assisted with shift scheduling
• "Ordered truck": involved tracking inventory and ordering products to replace items sold
• Assisted customers with finding products and resolved any issues they may have had
• Stocked new products, cleaned and sanitized as needed, and got to know regular customers to ensure repeat business