Victoria Kuznetsova
Kissimmee,FL
Summary
Accomplished Massage Therapist/Esthetician/Nail tech with a proven work record, enhancing client satisfaction through expert techniques and effective upselling of add-on services. Skilled in staff training and workflow management, demonstrating exceptional professionalism and ethics. Expert in different massage modalities, body treatments, facials, nail services and retail sales, significantly contributing to spa revenue growth.
Overview
12
12
years of professional experience
Work History
Massage Therapist/ Esthetician
Celebrity Day Spa At Star Island Resort
04.2012 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Recommended retail products for at-home use.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Relache Spa
Gaylord Palms Resort And Convention Center
05.2015 - 04.2018
- Demonstrate knowledge of the different massage techniques and body treatments.
- Well-versed in carrying out special skin care procedures.
- Used wax to remove facial and body hair.
- Strong knowledge of selecting high quality salon product.
- Excellent retail sales experience.
Education
Massage License MA 67431
Academy of Career Training
Kissimmee, FLCosmetology License CL1311376
Academy of Career Training
Kissimmee, FLSkills
- Licensed Massage Therapist
- Licensed Cosmetologist
- Professionalism and Ethics
- Workflow Management
- Staff Training
- Team Supervision
- Product and Service Promotion
Timeline
Relache Spa
Gaylord Palms Resort And Convention Center
05.2015 - 04.2018
Massage Therapist/ Esthetician
Celebrity Day Spa At Star Island Resort
04.2012 - Current
Massage License MA 67431
Academy of Career Training
Cosmetology License CL1311376
Academy of Career Training
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