Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Affiliations
References
Timeline
Generic

Victoria Lara

Cañon City,CO

Summary

I am currently in a program through Ultimate Medical Academy for billing and coding. My end date is November of 2025 and I will be graduating in March of 2026. I have been on the honor roll and am maintaining A's and B's in all my courses. There are a few gaps in employment on my resume, but that is because I had children and was given the opportunity to be able to raise my children while they were still babies. Now that my babies are in school, and I have some time during the day I would love to get back to working. I am currently looking to find something part time as I am still in school. I have some experience waiting tables and serving and would like to continue to pursue that field. I can easily communicate and I know how to speak to my target audience. I also really enjoy getting the chance to gain more experience in all types of fields. I have experience in customer service, sales, medical, and pharmacy as well as restaurant/food industry, working with a POS system, and cash handling. I am a friendly individual with great customer service skills and a passion for succeeding. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Waitress/Server

The Lost Cajun
Cañon City, USA
01.2025 - 05.2025
  • Executed opening and closing shifts, demonstrating proficiency in diverse responsibilities.
  • Thrived in high-pressure environments, maintaining performance during peak hours.
  • Hosted and served guests, ensuring excellent dining experiences daily.
  • Seated tables, prepared drink and appetizer orders, then served drinks and meal orders.
  • Performed spot sweeping after table turnover to maintain cleanliness and organization.
  • Stocked serving station with necessary supplies for efficient service operations.
  • Prepared lemons and sauces essential for seafood menu items.
  • Utilized handheld POS system for order entry and cash transactions.
  • Answered questions about menu items, ingredients, and pricing.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Replenished beverages when necessary
  • Performed basic math calculations when computing bills for customers' meals.

Automotive Service Advisor

Lincoln Park Auto
Cañon City, USA
08.2023 - 12.2024
  • Answered phone calls and assisted customers with vehicle service appointments.
  • Maintained communication with customers regarding vehicle concerns.
  • Created estimates and processed payments efficiently.
  • Facilitated clear communication with technicians for seamless service delivery.
  • Managed customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
  • Provided estimates of repair costs to customers and discussed options with them.
  • Adhered to all applicable laws, regulations and standards related to automotive servicing operations.
  • Followed up with customers after service visits to confirm satisfaction with completed work.

Commercial Driver

AutoZone
Cañon City, USA
01.2022 - 08.2023
  • Delivered parts to local shops, ensuring timely and efficient dispatch.
  • Created invoices and managed billing processes for accurate record-keeping.
  • Handled customer inquiries regarding parts, facilitating effective communication.
  • Collected vehicle and customer information to streamline order processing.
  • Maintained inventory organization and cleanliness across storage areas.
  • Executed cash handling tasks with precision and accountability.
  • Provided exceptional customer service, contributing to positive client experiences.

Pharmacy Technician

Palace drugs
07.2019 - 06.2020
  • Prioritized customer service by ensuring timely assistance for patients.
  • Answered phone calls and processed prescriptions efficiently.
  • Managed insurance communications and claims processing effectively.
  • Stocked medications while maintaining organized inventory.
  • Recorded and handled controlled medications in compliance with regulations.
  • Prepared bubble-packed prescriptions for nursing home distribution.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.

Personal Care Provider

Hildebrand Home Care Center
Cañon City, USA
03.2016 - 01.2018
  • I worked with elderly and disabled people in their home, I provided meals, cleaning, shopping and providing company and support.
  • Meals included prepping, cooking, serving and cleaning up, making sure the consumer had was in date.
  • Light housekeeping duties included laundry, sweep/mop, dishes, dusting etc.

Domino's Delivery Expert

Domino's Pizza
Cañon City, USA
01.2015 - 01.2016
  • I made sure that orders were out the door correctly, timely and professionally.
  • I used my own personal vehicle that I kept clean and in good running condition.
  • Some food preparation, store cleanliness, answering phones and taking orders.
  • Collecting cash from in store orders, processing credit card information over the phone.

Education

High School Diploma -

State of Colorado
Colorado
09.2013

Skills

  • Customer service and support
  • Order entry and accuracy
  • Menu knowledge and recommendations
  • Health code compliance
  • Time management skills
  • Team collaboration and synergy
  • Problem solving and critical thinking
  • Communication skills and active listening
  • Attention to detail and cleanliness
  • Food preparation techniques
  • Inventory management and supply restocking
  • Cleaning procedures and sanitation practices
  • Sales techniques and upselling strategies
  • Conflict resolution and handling complaints
  • Guest relations and hospitality
  • Point of sale (POS) operations
  • Food handling safety and oversight
  • Memory retention skills
  • Food service etiquette and dining service
  • Stress management techniques
  • Table setting and bussing skills
  • Basic math for accurate transactions
  • Verbal and written communication proficiency
  • Plate carrying techniques for service efficiency
  • Liquor, wine, and beverage service expertise
  • Payment processing accuracy and cash handling skills

Certification

  • First Aid Certification
  • QMHP Certification
  • Driver's License, 05/01/19 to 05/01/29

Awards

Parts expert, 12/01/22

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Affiliations

  • Silver and Gold honor roll in college
  • 3.6 cumulative GPA

References

References available upon request.

Timeline

Waitress/Server

The Lost Cajun
01.2025 - 05.2025

Automotive Service Advisor

Lincoln Park Auto
08.2023 - 12.2024

Commercial Driver

AutoZone
01.2022 - 08.2023

Pharmacy Technician

Palace drugs
07.2019 - 06.2020

Personal Care Provider

Hildebrand Home Care Center
03.2016 - 01.2018

Domino's Delivery Expert

Domino's Pizza
01.2015 - 01.2016

High School Diploma -

State of Colorado

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Victoria Lara