Victoria Lobo
Buda,TX
Summary
Accomplished Business Banker with a proven track record at Frost Bank, adept in leveraging Salesforce and exceptional networking abilities to enhance business banking solutions. Expert in fostering robust client relationships, managing a portfolio of clients with revenues up to $15 million, and leading cross-functional teams to exceed customer service expectations.
Overview
18
18
years of professional experience
Work History
Commercial Lender
Frost Bank
Austin, TX
01.2025 - Current
- Analyzed financial statements to assess creditworthiness and develop suitable loan products up to 5mm
- Cultivated relationships with clients to identify financing needs and tailor solutions accordingly
- Collaborated with internal teams to streamline loan processing procedures, enhancing operational efficiency
- Evaluated risk factors associated with loan applications, ensuring compliance with regulatory requirements
Business Relationship Manager
JPMorgan Chase
Austin, TX
11.2021 - 01.2025
- Delivered an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their business
- Utilized seismic, detailed client insights and salesforce to assist with in person and over the phone meetings with clients and prospects
- Acquired, managed and maintained a portfolio of 100-120 business clients with a revenue of $1-$5 million
- Provide leadership by actively supporting assigned branches
Small Business Specialist
JPMorgan Chase
Austin, TX
10.2011 - 11.2021
- Collaborated with cross-functional teams to deliver exceptional customer service, addressing clients'' unique needs and challenges
- Made personal connections, engaged and educated clients on Chase solutions
- Proactively met with clients in person and over the phone on a quarterly basis to build lasting relationships
Sales and Service Representative
JPMorgan Chase
Austin, TX
05.2008 - 10.2011
- Performed branch operations which included managing cash devices such as ATM, and cash vaults
- Supported the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
- Introduced clients to the branch team who would help build relationships and assist with specialized financial needs
Skills
- Sales force
- People leadership
- Networking
- Documentation
- Detail oriented
- Communication
- Conflict resolution
- Strategic thinking
Affiliations
- Various Organizations including; Texas women in business, Texas business woman, Crew Austin, Texas association of business brokers
Timeline
Commercial Lender
Frost Bank
01.2025 - Current
Business Relationship Manager
JPMorgan Chase
11.2021 - 01.2025
Small Business Specialist
JPMorgan Chase
10.2011 - 11.2021
Sales and Service Representative
JPMorgan Chase
05.2008 - 10.2011