Victoria Lucas
Louisville,KY
Summary
Motivated professional experienced in fast-paced environments. Delivered high-quality results through strong work ethic, adaptability, and exceptional interpersonal skills. Thrived under pressure while mastering new skills and effectively managing last-minute changes.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Financial & purchasing Manager
LEVYS RESTURANTS
Louisville, US
05.2022 - 09.2025
- Advanced from financial office assistant to financial and purchasing supervisor, demonstrating growth and adaptability.
- Maintained accurate records of purchases and supplier communications.
- Processed all bills for timely payments, ensuring smooth financial operations.
- I also help with concessions supervising on game days, bartending, and suite attending.
- Contributed to various roles within the team.
- Collaborated effectively with team members to achieve common goals.
Administrative Assistant
Louisville Memorial Gardens West
Louisville, US
04.2021 - 03.2022
- I handle all cemetery burials, including interments, locations, and filing.
- Managed receptionist duties by answering phones and directing calls, visitors, and customers efficiently.
- Maximized office operations by taking phone messages, directing them to the correct person, and scheduling appointments for families in need.
- Enhanced family counselor effectiveness by providing timely administrative support and resources.
- Executed clerical tasks, including filing, faxing, and scheduling, to support daily office functions.
- Kept track of all incoming and outgoing mail.
- Organized daily schedules for funeral services and memorial events.
- Managed correspondence and communication with families and vendors.
- Maintained meticulous records of service details and client information.
- Assisted in preparation of service materials and memorial tributes.
- Responded to inquiries from clients with empathy and professionalism.
Production Worker
Tente Casters
Hebron, US
04.2020 - 02.2021
- Checked parts against quality standards, recorded unqualified parts, and assembled components for hospital equipment wheels.
Internet and phone repair rep 1
Charter Communnications
Louisville, US
10.2018 - 01.2020
- Managed customer information daily, updated accounts per security policies, checked internet equipment readings to address customer issues, analyzed tables and graphs correlating to equipment usage, documented every call in detail, escalated issues following correct procedures, coordinated with technicians and local dispatch to resolve complex issues, and scheduled appointments while ensuring excellent customer service.
Shift Lead/Management
GOLD STAR CHILI
Georgetown, US
06.2016 - 07.2018
- Managed cash handling and discrepancies, engaged with customers in a friendly manner, addressed customer complaints, coordinated food order assembly, trained crew members on error correction, ensured team responsibilities were fulfilled, and enforced disciplinary actions.
Crew Member
Wendy's (Saren Restaurants, Inc.)
Louisville, US
07.2015 - 05.2016
- Moved to a new city to pursue a career opportunity in my field.
Cashier/Stocker
Big Lots
Florence, US
11.2014 - 03.2015
- Resigned to focus on family responsibilities after childbirth.
Cashier/Drive Thru
Frischs Big Boy
Florence, US
11.2014 - 03.2015
- Left position to prioritize family commitments.
Crew Member
Burger King
Erlanger, US
06.2014 - 11.2014
- Resigned from the position due to health concerns during pregnancy.
Crew Member
White Castle
Erlanger, US
05.2012 - 05.2014
Education
High school diploma -
Lloyd Memorial High School
Erlanger, US 08.2009 - 05.2014
Some college -
Skills
- Accounting
- Procurement Strategy
- Microsoft Excel
- Microsoft Word
- Oracle
- Administrative Experience
- Customer service
- Technical support
- Troubleshooting
- Shift Management
- Attention to detail
- Windows
- VoIP
- Microsoft Outlook
- Microsoft Powerpoint
- Teamwork
- Communication skills
Certification
Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Financial & purchasing Manager
LEVYS RESTURANTS
05.2022 - 09.2025
Administrative Assistant
Louisville Memorial Gardens West
04.2021 - 03.2022
Production Worker
Tente Casters
04.2020 - 02.2021
Internet and phone repair rep 1
Charter Communnications
10.2018 - 01.2020
Shift Lead/Management
GOLD STAR CHILI
06.2016 - 07.2018
Crew Member
Wendy's (Saren Restaurants, Inc.)
07.2015 - 05.2016
Cashier/Stocker
Big Lots
11.2014 - 03.2015
Cashier/Drive Thru
Frischs Big Boy
11.2014 - 03.2015
Crew Member
Burger King
06.2014 - 11.2014
Crew Member
White Castle
05.2012 - 05.2014
High school diploma -
Lloyd Memorial High School
08.2009 - 05.2014