Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Luttrell

COLORADO SPGS,CO

Summary

Motivated young woman with 6+ years of experience in the workforce with engaging personality and flexible approach. Most experience being within office administration and customer service.

Overview

7
7
years of professional experience

Work History

Human Resources Specialist

US Army
11.2021 - 11.2023
  • Enhanced employee retention by implementing effective onboarding processes and conducting regular training sessions.
  • Streamlined HR processes for increased efficiency by digitizing records and automating routine tasks.
  • Managed payroll operations accurately, ensuring timely disbursement of salaries and proper documentation for tax purposes.
  • Developed policies and procedures that fostered positive workplace culture while maintaining legal compliance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Server

Applebee's Neighborhood Grill & Bar
04.2021 - 11.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Line Cook

Casey's General Store
04.2021 - 10.2021
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Conducted store inventory/cleaning tasks

Crew Member

Dairy Queen Grill & Chill
05.2017 - 10.2020
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Cook/Teen Mentor

Country Place Senior Living
04.2020 - 08.2020
  • Enhanced residents'' dining experience by creating diverse, nutritious, and visually appealing menus tailored to individual dietary needs.
  • Streamlined kitchen operations for increased efficiency and consistency by implementing standardized recipes and procedures.
  • Maintained a high level of sanitation and cleanliness in the kitchen area by strictly adhering to health department guidelines and conducting regular inspections.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Education

High School Diploma -

Hoisington High School
Hoisington, KS
10.2021

Skills

  • Organizational Development
  • Benefits Administration
  • Labor Relations
  • Guest Relations Management
  • Food safety understanding
  • Detail Oriented
  • POS System Operation
  • Database entry
  • File Organization
  • Office Administration

Timeline

Human Resources Specialist

US Army
11.2021 - 11.2023

Server

Applebee's Neighborhood Grill & Bar
04.2021 - 11.2021

Line Cook

Casey's General Store
04.2021 - 10.2021

Cook/Teen Mentor

Country Place Senior Living
04.2020 - 08.2020

Crew Member

Dairy Queen Grill & Chill
05.2017 - 10.2020

High School Diploma -

Hoisington High School

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Victoria Luttrell