Victoria Marshall
Shrewsbury,MA
Summary
Dedicated Peer mentor advisor who has worked in the field for two years now. I sent over 51% of the students who came into the API program I went on due to my competitive and influential demeanor. I also have 5+ years in the restaurant industry, giving me fantastic people skills and determination. I have also worked as a behavioral specialist, helping individuals with developmental, emotional, or intellectual disabilities create behavior plans. I am comfortable handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
2
2
years of professional experience
Work History
Mentor Education Abroad Advisor
UMass Amherst
09.2022 - Current
- I helped students navigate through their abroad applications, concerns, visas, passports, paperwork, research about international locations and so much more
- Helped students develop organizational, time management, and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
New Member Educator of Chi Omega
Chi Omega
Amherst, MA
01.2023 - 12.2023
- I have been an active member of the Chi Omega sorority for the past three years
- The sorority recognized my value to the group and I was nominated to be an Executive Member for 2023
- In this crucial role I educate and assist new members in learning our rituals and guiding them through the orientation process.
- Scheduled and assigned daily work and activities for team members.
- Maintained membership database, ensuring that all information was current and accurate.
- Prepared marketing materials that would be sent out to members, which detailed new events, promotions and activities that were coming up.
Steakloft
Steakloft
- After working an eight hour shift at Britney's, I would then go to a 6 hour shift working at the bar
- I had great communication skills with customers, and I was hardworking and a reliable employee
Core Team Leader
Camp Woodhaven In West Boylston
West Boylston, MA
05.2023 - 08.2023
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Helped students build skills to navigate typical academic and social situations.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Educated patients and families about mental health, diagnoses and treatment options.
API Ambassador
UMass Amherst
09.2022 - Current
- Built and maintained relationships with API clients to provide ongoing support with UMass and the clients.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Planned, developed, and implemented strategies to convey information with key decision makers.
Educator at Camp woodhaven
Camp woodhaven
West Boylston, MA
06.2022 - 08.2022
- I have worked at Camp Woodhaven for five consecutive years, increasing my responsibilities each year
- I began as a junior counselor, collaborating and team building with other counselors to create a fun and safe environment for the children
- I then moved up to an educator position where I am enriching children's minds, planning, organizing, and overseeing activities throughout the work day.
- Collaborated with students with multiple degrees of special needs to accomplish various tasks.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Sisterhood Support Team of Chi Omega
Chi Omega
01.2022 - 12.2022
- Before my nomination to my current executive leadership position I worked as a Sisterhood Support Leader to help navigate new members through their process through teamwork and general wellness.
Britney's Cafe
Britney's Cafe
Northborough, MA
- I started working at Britney's Cafe when I was 14
- I have over 6 years of experience in a customer service job, while dealing one on one with customers, handling money, and being in a dynamic and fast paced environment
- I started as a bus girl cleaning tables, and then was promoted to a waitress, due to my strong work ethic.
Education
Bachelor of Science - Psychology
UMass Amherst
05.2024
Skills
- Staff Leadership
- Presentations and Public Speaking
- Group Facilitation
- Relationship Building
- Peer Counseling
- Group Instruction
- Special Needs Students
- Program Development
- Communication
- Leadership
- Creativity
- Problem solving
- Time management
- Customer service
- Decision making
- Conflict resolution
- Empathy
- Attention to Detail
- Adaptability
Religious Affiliation
I have been part of the Episcopal Church since I was born. Since my freshman year, I have been volunteering with the IHN which helps bring food, living spaces, as well as entertainment for the kids., Starting in third grade, I became an Acolyte. I was the youngest acolyte in the history of our Episocpal Church and I still serve when my busy work schedule allows. I got confirmed when I was a sophomore, and took religious classes twice a week.
Honors Achievements Community Service
- Dean's List, I have had a 4.0 GPA since my freshman year at UMass and have been on the dean's list every semester.
- Leadership Summits, I have been invited to four leadership summits due to my involvement in the school, as well as my ability to manage my many extracurricular activities with my schoolwork.
- Internship: Floral Street School Fourth Grade Teaching Asst., I went to my old elementary school to help tutor fourth graders in math and writing with Laura Spangenburg.
- Student Govt./Politics: Class Marshal, As Class Marshal, I am involved in leading the class in events, and fundraisers as well as graduation and other important milestones during our senior year. At graduation, I lead my class of 507 students into the graduation hall, so they're ready to commence into graduation.
- Community Service (Volunteer): Leader in Training at Camp Woodhaven, I volunteered for two full summers at a Christian day camp in West Boylston working with children.
- Mentor Volunteer Program, I went into a freshman classroom once a week to try and get them acclimated with the school, as well as participating in events, sports, and clubs.
- Humans Of Shrewsbury, The Humans of Shrewsbury Club is an organization that is meant to reach out to the community, and share their stories with others. I was also to talk to people that had inspirational stories, and share them with others to gain more knowledge about our town, and the people in it.
Timeline
Core Team Leader
Camp Woodhaven In West Boylston
05.2023 - 08.2023
New Member Educator of Chi Omega
Chi Omega
01.2023 - 12.2023
Mentor Education Abroad Advisor
UMass Amherst
09.2022 - Current
API Ambassador
UMass Amherst
09.2022 - Current
Educator at Camp woodhaven
Camp woodhaven
06.2022 - 08.2022
Sisterhood Support Team of Chi Omega
Chi Omega
01.2022 - 12.2022
Steakloft
Steakloft
Britney's Cafe
Britney's Cafe
Bachelor of Science - Psychology
UMass Amherst