Bryon Allen
Hayward,CA
Summary
Dynamic sales professional with a proven track record at Moore Newton Quality Hardwoods, adept in network development and exceptional customer service. Leveraged sales consultation expertise to significantly enhance customer engagement and satisfaction. Skilled in analyzing market trends and collaborating effectively, demonstrating both strong problem-solving abilities and sales demonstration skills.
Overview
4
4
years of professional experience
Work History
Sales Representative
Moore Newton Quality Hardwoods
San Leandro, CA
04.2023 - Current
- Collaborated with marketing team to create promotional materials for products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Analyzed market trends to identify potential sales opportunities.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
SSA
US Department of Homeland Security
Oakland, CA
06.2022 - 06.2023
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated equipment and machinery according to safety guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Restaurant Food Server/ Bartender
Chilis Resturant
Pittsburg, CA
03.2021 - 08.2022
- Delivered exceptional service by anticipating guest needs and fulfilling requests promptly.
- Complied with all sanitation regulations within restaurant's guidelines.
- Checked in with diners throughout the meal to ensure satisfaction.
- Assisted other servers as needed, including setting up dining areas before shifts began.
- Answered questions about menu selections and made recommendations when requested.
- Provided excellent customer service through active listening and problem solving skills.
- Organized tables quickly so new guests could be seated in a timely fashion.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Sales Associate
Sams Club
Concord, CA
10.2021 - 06.2022
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Assessed customer needs to provide assistance and information on product features.
Education
In Progress - Sociology
Cal State East Bay
Hayward, CA08-2023
High School Diploma -
Pittsburg High School
Pittsburg06-2021
Skills
- Network development
- Sales consultation
- Customer service
- Prospecting skills
- Customer needs assessment
- Community Engagement
Timeline
Sales Representative
Moore Newton Quality Hardwoods
04.2023 - Current
SSA
US Department of Homeland Security
06.2022 - 06.2023
Sales Associate
Sams Club
10.2021 - 06.2022
Restaurant Food Server/ Bartender
Chilis Resturant
03.2021 - 08.2022
In Progress - Sociology
Cal State East Bay
High School Diploma -
Pittsburg High School
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