Victoria Martinez
Naples,FL
Summary
Dedicated customer service representative with extensive industry experience and a proven ability to establish strong client relationships. Known for a positive attitude and exceptional communication skills, contributing to high levels of customer satisfaction. Committed to enhancing company success through effective partnership cultivation and business growth strategies.
Overview
4
4
years of professional experience
Work History
Office Manager
Massey Services
Naples, FL
07.2022 - Current
- Data Verification and Entry
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed front desk operations, including greeting visitors, answering phone calls and emails, and directing questions to appropriate personnel.
- Managed office inventory and placed new supply orders.
- Administered payroll and maintained proper documentation of employee personnel.
Sales Associate
Audrey's
Naples, FL
04.2022 - 06.2022
- In charge of editing and creating social media videos.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Associate
Pandora Jewelry
Estero, FL
11.2020 - 03.2022
- In charge of social media marketing.
- Answered customer inquiries regarding product features, pricing, and availability.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers to determine wants or needs.
- Assisted customers with product selection, sizing and styling.
Education
Bachelor Degree - Creative Writing, English
Southern New Hampshire University
01-2026
Skills
- Credit and collections
- Scheduling
- Payroll processing
- Data entry
- Inventory control
- Customer relations
- Compliance monitoring
- Office administration
Timeline
Office Manager
Massey Services
07.2022 - Current
Sales Associate
Audrey's
04.2022 - 06.2022
Sales Associate
Pandora Jewelry
11.2020 - 03.2022
Bachelor Degree - Creative Writing, English
Southern New Hampshire University
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