Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Martinez

Vancouver,WA

Summary

Dedicated housekeeper with extensive experience at Sonesta ES Suites, excelling in deep cleaning and restroom detailing. Known for enhancing guest satisfaction through exceptional customer service and teamwork. Proficient in maintaining high cleanliness standards and adapting to unique guest needs, ensuring a comfortable and hygienic environment. Fluent in Spanish.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

20
20
years of professional experience

Work History

Housekeeper

Sonesta ES Suites
05.2014 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Housekeeper

Bestwestern
02.2009 - 05.2014
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.

Housekeeper

Holiday Inn
05.2005 - 02.2009
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Changed bed linens and collected soiled linens for cleaning.
  • Adapted cleaning routines to meet unique needs of guests with allergies or special requests, ensuring their comfort and satisfaction.

Education

High School Diploma -

Lazaro Cardenas
Michoacán Mexico
06-1999

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Cleaning bathrooms
  • Bed making proficiency
  • Dusting furniture
  • Deep cleaning expertise
  • Folding clean laundry
  • Window cleaning
  • Restroom detailing
  • FLUENT IN SPANISH

Languages

Spanish
Native or Bilingual

Timeline

Housekeeper

Sonesta ES Suites
05.2014 - Current

Housekeeper

Bestwestern
02.2009 - 05.2014

Housekeeper

Holiday Inn
05.2005 - 02.2009

High School Diploma -

Lazaro Cardenas

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Victoria Martinez