Victoria Martinez

Oral Surgical Dental Assistant

Prepared surgical trays and maintained sterile operatories, instruments, autoclaves, and equipment in compliance with safety protocols.

Took panoramic X-rays and recorded patient vital signs.

Assisted the oral surgeon with wisdom teeth, single and multiple extractions, alveoloplasty, implant placement, bond-and-chain exposures, and scaling and root planing.

Ensured a sterile, organized surgical environment and supported patient comfort with clear pre- and post-op instructions.

Front Desk & Administrative Duties

Greeted patients, verified insurance, completed intake forms, and created new patient charts.

Entered patient data accurately into the system.

Processed payments (including cash and CareCredit).

Answered calls, scheduled appointments and surgeries, and conducted end-of-day confirmation calls while maintaining an organized schedule.

Delivered friendly customer service while assisting with plush toys, personalized gifts, and merchandise selections.

Operated registers, processed transactions, and handled returns/exchanges accurately.

Maintained organized sales floors, restocked inventory, and ensured appealing product displays.

Adapted to multiple store locations, multitasked during busy periods, and promoted seasonal and customized items to drive sales.

Monitored trailers and secured areas to prevent theft, damage, and unauthorized access.

Verified trailer numbers, seals, and paperwork while maintaining accurate manual and digital logs.

Conducted routine patrols and coordinated with drivers and supervisors to ensure safe, compliant trailer movements.