Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation.Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Hospital Security Officer
Allied Universal/Kaiser Permanente
07.2020 - 11.2023
Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
Reduced unauthorized access incidents by monitoring surveillance cameras and managing visitor sign-in procedures.
Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
Collaborated with local law enforcement agencies to maintain a secure environment for patients, staff, and visitors.
Caregiver
SRG Senior Living
03.2018 - 07.2020
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted clients with activities of daily living, promoting independence and quality of life.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Customer Service Representative
Walmart
10.2017 - 12.2018
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Biblical Studies
ICBT
Sacramento, CA
06.2019
High School Diploma -
Kings Word Academy
Sacramento, CA
06.2015
Skills
Client Relationship Development
Behavior Modification Techniques
Intervention Management
Positive Reinforcement
Documentation Skills
Report Writing
Timeline
Hospital Security Officer
Allied Universal/Kaiser Permanente
07.2020 - 11.2023
Caregiver
SRG Senior Living
03.2018 - 07.2020
Customer Service Representative
Walmart
10.2017 - 12.2018
Bachelor of Science - Biblical Studies
ICBT
High School Diploma -
Kings Word Academy
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