Victoria Mayorga
Summary
Motivated individual with great skill set. I have business and leadership experience and always willing to take on challenging roles. I am very passionate about everything I do. I have strong work ethic, with corporate goals in mind. I am always eager to learn anything new and pursue new beginnings.
Overview
4
4
years of professional experience
Work History
Supervisor
Chick-fil-A
01.2021 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Organizing workflow by ensuring that employees understand their duties, delegated tasks, and manage labor.
- Completed store opening and closing procedures and balanced tills.
Hostess
Cracker Barrel
06.2019 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Education
Associate of Arts - Criminal Justice
Tyler Junior College
Tyler, TX05.2024
High School Diploma -
Lindale High School
Lindale, TX05.2022
Skills
- Experience in Leadership/management
- Training & Development
- Relationship Building
- Reliable & Trustworthy
- Customer Service
- Good Work Ethic
- Friendly, Positive Attitude
- Flexible Schedule
- Planning & Organizing skills
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Chick-fil-A
01.2021 - 08.2023
Hostess
Cracker Barrel
06.2019 - 08.2021
Associate of Arts - Criminal Justice
Tyler Junior College
High School Diploma -
Lindale High School
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