Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Victoria M. Carlile

Logan,UT

Summary

I am currently a Food Science major at Utah State University, and am excited to take my next step in beginning my career in the food science industry. I have excelled in my coursework, have exceptional work ethic, and have the ability to pick up new learning quickly.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Fox Pest Control
05.2025 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Collaborated with team members to troubleshoot any issues the customers or other employees were experiencing.

Food Satefy Extension Intern

Utah State University
05.2025 - Current
  • Supported staff members in daily tasks, reducing workload burden and applying learned food safety concepts directly to real-world projects.
  • Conducted professional recordings for trainings on food safety.
  • Authored and edited a to-be published fact sheet by Utah State University on the safety of at-home freeze drying.
  • Assisted in research, lab work, workshops, and public outreach to promote food safety education.

Cashier

Walmart
05.2024 - 10.2024
  • Learned to operate technical equipment and communicate with people of all different backgrounds.
  • Grew teamwork and collaboration abilities, interpersonal skills, and customer service experience.
  • Greeted customers, determined their needs and responded promptly.

Teacher

EdVenture Club
06.2023 - 08.2023
  • Responsible for students' learning and well-being while formulating and teaching effective lessons and activities.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Learned to communicate with higher-ups and advocate for the needs of those I was responsible for.

Lifeguard and Swim Instructor

Foss Swim School & Lifetime Fitness
08.2021 - 08.2023
  • Administered chemical tests and learned to combat negative results.
  • Maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules, while effectively communicating with swimmers and guardians.
  • Taught swim lessons to students of varying ages and skill levels.

Education

B.S. - Food Science

Utah State University
Logan, UT
05-2027

Associates of Arts - Liberal Arts and Sciences

Anoka Ramsey Community College
Coon Rapids, MN
05.2023

Skills

  • Certified by the American Red Cross in Lifeguarding and CPR
  • Completed chemistry and food-related courses and plan to take the Food Safety Managers Certification during Summer 2025
  • Proficient in Excel, Word, and Google Suite
  • Possess strong communication skills, problem-solving abilities, time management, and customer service expertise

Awards

Dean's List for the academic years of 2021-2024. Member of the Phi Theta Kappa honor society at ARCC. Awarded an academic scholarship to USU for earning a (weighted) 4.21 GPA during high school. Earned a volunteer-based scholarship for the hundreds of hours of community service that I performed for the City of Minneapolis. National Honor Society member, 2021-2023. Earned a high school letter for the following: volunteer work, downhill ski race team, and swim team. Certificate of Completion  - USU Food Sanitation Workshop.

Timeline

Customer Service Representative

Fox Pest Control
05.2025 - Current

Food Satefy Extension Intern

Utah State University
05.2025 - Current

Cashier

Walmart
05.2024 - 10.2024

Teacher

EdVenture Club
06.2023 - 08.2023

Lifeguard and Swim Instructor

Foss Swim School & Lifetime Fitness
08.2021 - 08.2023

B.S. - Food Science

Utah State University

Associates of Arts - Liberal Arts and Sciences

Anoka Ramsey Community College

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