Summary
Overview
Work History
Education
Skills
Timeline
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Victoria McCaslin

Bakersfield,California

Summary

Offering positive attitude and keen eye for fashion, ready to learn and grow in dynamic retail environment. Brings understanding of current fashion trends and excellent customer service skills. Ready to use and develop styling and sales abilities in sales.

Overview

5
5
years of professional experience

Work History

Stylist Sales Associate

Sports Clips Hair Salon
10.2023 - 05.2024
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Increased client satisfaction by providing personalized styling advice and product recommendations.

Customer Service Representative

Stockpile
09.2022 - 03.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Server

Alberstons
11.2018 - 01.2020
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

Shafter High School
Shafter, CA
06-2008

Skills

  • Store maintenance
  • Fashion knowledge
  • Fashion trend awareness
  • Brand representation
  • Client relationship building
  • Team cooperation
  • Positive customer engagement
  • Friendly and helpful

Timeline

Stylist Sales Associate

Sports Clips Hair Salon
10.2023 - 05.2024

Customer Service Representative

Stockpile
09.2022 - 03.2023

Server

Alberstons
11.2018 - 01.2020

High School Diploma -

Shafter High School

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Victoria McCaslin