Victoria Mccaslin
Quartz Hill Barbershop
Quartz Hill,CA
9
years of professional experience
Results-oriented customer service driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond.
Work History
Barber
6 Years 2 Months- Used clips and shears to complete various types of fades, shaves and cuts.
- Styled hair according to customer preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
5th Key Manager
7 Months- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Developed professional relationships to improve retention of key customers.
Deli Clerk
8 Months- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Server
1 Year 2 Months- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Cosmetologist - Cosmetology Education
Diploma
Skills
Business Management
Outstanding Client Retention
Workflow Efficiency
Facial Hair Trimming
Shears Expertise
Client Needs Assessment
Outstanding Customer Service
Positive Reinforcement Strategies
Timeline
Barber
Quartz Hill Barbershop
06.2020 - CurrentRead More
5th Key Manager
Albertsons Grocery Store
07.2019 - 02.2020Read More
Deli Clerk
Albertsons Grocery Store
11.2018 - 07.2019Read More
Server
Wendy's
09.2017 - 11.2018Read More
Shafter High School
Diploma
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Victoria Mccaslin
Cosmetologist from Cosmetology Education
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