Victoria McCollum
Mankato,MN
Summary
Well-qualified Human Resources Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Human Resources Assistant
FUN.com Inc.
05.2023 - Current
- Lead the hiring of 2,000 seasonal employees during peak season.
- Mentored, lead, and trained temporary human resource assistants.
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Monitored and analyzed employee satisfaction survey results.
- Participated in recruitment and selection process for new hires.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Organized new employee orientation schedules for new hires.
- Set up orientations and initial training for new employees.
- Converted employee status from temporary to permanent.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Greeted guests and answered phone calls in a timely manner.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- scheduling interviews, and performing reference checks for prospective candidates.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Participated in job fairs to recruit new talent.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Processed employee termination paperwork at direction of supervisory staff.
Shipping Team Lead
FUN.com Inc.
06.2021 - 05.2023
- Mentored and trained temporary staff and permanent new hires.
- Sorted orders and coordinated with multiple carriers for timely and accurate shipment.
- Managed assigned area during shifts, overseeing tasks such as bagging, quality control, loading docks, and box stacking.
- Directed staff to meet daily production goals and troubleshooted scanner-related issues.
- Completed closing shift tasks and maintained an adequate supply of shipping materials.
- Submitted IT tickets for system errors and followed through to resolution.
- Offered suggestions for workflow improvement and efficiency enhancement.
- Planned, assigned, and directed work of temporary staff within the assigned focus area.
- Conducted training sessions for temporary staff and new permanent employees.
- Provided guidance and feedback on task delivery and work expectations within the assigned area.
- Operated equipment such as forklifts, order pickers, scissor lifts, and power jacks.
Education
High School Diploma -
Mankato West Senior High School
Mankato, MN06.2021
Skills
- Mentor
- Talent Recruitment
- Scheduling
- Disciplining Employees
- Corporate Compliance
- Report Preparation
- Conflict Management
- Applicant interviewing
- Background Checks
- Employee Onboarding
- New Hire Orientation
- Microsoft Office
- Relationship Building
- Personnel Documentation Verification
- Team Player
Timeline
Human Resources Assistant
FUN.com Inc.
05.2023 - Current
Shipping Team Lead
FUN.com Inc.
06.2021 - 05.2023
High School Diploma -
Mankato West Senior High School
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