Victoria Medina

Cheerful phone representative with background helping callers and promoting company. Greeted customers using standard call-center procedures and scripts. Practiced using multiple programs and screens at once to access and enter information. Dedicated with a year assisting customers in fast-paced, high-volume call centers. Highly professional when asking open-ended questions to determine caller needs and offer solutions. Proudly achieved outstanding customer service ratings. Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought. Accomplished Special Education Paraprofessional offering more than 1 and a half years aiding instructors in the classroom and promoting individualized learning techniques. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.