Victoria Memcevic
Shelby,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Designer Shoe Warehouse
09.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Express
09.2023 - 09.2024
- Operated cash register/POS system to receive payment by cash, check and credit card.
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Helped customers find specific products, answered questions and offered product advice.
- Assisted in cleaning and organization of the store.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed rapid returns and online orders.
Education
BBA - Finance
Oakland University
Rochester, MI05-2027
Associate of Arts - Finance
Macomb Community College
12-2024
Skills
- Sales and marketing
- Verbal/written communication
- Customer Service
- Problem-solving skills
- Retail Store Operations
- Money Handling
Certification
Microsoft Office Specialist: Associate (Office 365 and Office 2019)
Timeline
Sales Associate
Designer Shoe Warehouse
09.2024 - Current
Sales Associate
Express
09.2023 - 09.2024
BBA - Finance
Oakland University
Associate of Arts - Finance
Macomb Community College
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