Victoria Mesa, BSN, RN.
Miami,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with pediatric expertise in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
12
12
years of professional experience
Work History
Registered Nurse, Emergency Department
Nicklaus Children's Hospital
11.2023 - Current
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Perioperative and Post Anesthesia Registered Nurse
Nicklaus Children's Hospital
03.2023 - 11.2023
- Obtained informed consent from patients, ensuring that they fully understood the risks and benefits associated with their surgical procedures.
- Utilized sterile techniques and infection-control guidelines to maintain clean and safe environment.
- Implemented time-out protocols before starting surgeries, verifying correct patient identification and procedural details.
- Enhanced patient safety by diligently monitoring vital signs and administering medications post surgery.
- Reduced recovery times through effective pain management and close collaboration with the surgical team.
Student Nurse
Nicklaus Children's Hospital
06.2022 - 03.2023
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Performed regular rounds to check on well-being of patients.
911 Emergency Dispatcher
Village of Pinecrest Police Department
01.2016 - 08.2019
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Patient Registration Clerk
Hospital Corporation of America, HCA
03.2015 - 01.2016
- Collected accurate and up-to-date patient demographics and emergency contact information.
- Maintained accurate patient records, ensuring timely processing of insurance claims and payments.
- Collaborated with insurance companies to obtain necessary pre-authorizations for medical procedures or therapies.
Bank Teller
Bank Of America, N.A.
11.2012 - 03.2015
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Bachelor of Science - Nursing
West Coast University
Doral, FL10.2022
Bachelor of Science - Criminal Justice
Florida International University
Miami05.2015
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL06.2011
Skills
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Nonviolent Crisis Prevention Certification (CPI)
- Medication and IV administration
- Direct Patient Care
- Patient Assessments
- Strong Clinical Judgment
- Professional Bedside Manner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Nurse, Emergency Department
Nicklaus Children's Hospital
11.2023 - Current
Perioperative and Post Anesthesia Registered Nurse
Nicklaus Children's Hospital
03.2023 - 11.2023
Student Nurse
Nicklaus Children's Hospital
06.2022 - 03.2023
911 Emergency Dispatcher
Village of Pinecrest Police Department
01.2016 - 08.2019
Patient Registration Clerk
Hospital Corporation of America, HCA
03.2015 - 01.2016
Bank Teller
Bank Of America, N.A.
11.2012 - 03.2015
Bachelor of Science - Nursing
West Coast University
Bachelor of Science - Criminal Justice
Florida International University
High School Diploma -
G. Holmes Braddock Senior High School
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