Victoria Mick
Queen Creek,Arizona
Summary
Detail-oriented and service-driven professional with experience in financial services, client relations, and high-volume administrative support. Proven ability to manage transactions with accuracy, coordinate scheduling, and create positive client and patient experiences. Seeking a front office or financial services role where strong communication, organization, and attention to detail contribute to efficient operations and exceptional service.
Overview
20
20
years of professional experience
Work History
Stylist
Snip It's Haircuts for Kids
Queen Creek, AZ
01.2025 - Current
- Managed 20+ daily cash and card transactions with 100% accuracy
- Scheduled 15+ weekly appointments while handling high-volume phone inquiries
- Delivered personalized service, creating a welcoming client experience
Lead Preschool Teacher
Light of Christ Preschool
Gilbert, AZ
01.2021 - 01.2024
- Managed daily operations for a classroom of 15, ensuring organization and structure
- Built strong relationships with parents through consistent communication
- Created a positive, supportive environment focused on care and engagement
Mutual Fund Trades
Edward Jones
Tempe, AZ
01.2009 - 01.2011
- Processed 100+ weekly transactions with 99% accuracy
- Handled 50+ weekly client inquiries with professionalism and clarity
- Reviewed documentation for accuracy, compliance, and timeliness
Branch Senior Representative / Resource Officer
TD Ameritrade
Bellevue, NE
01.2007 - 01.2008
- Managed 30+ client accounts, resolving complex service issues
- Approved 100+ weekly transactions with strict compliance standards
- Supported team operations by improving workflow and answering procedural questions
Transfer Specialist
TD Ameritrade
Bellevue, NE
01.2006 - 01.2007
- Processed 150+ financial transactions weekly with strong accuracy
- Assisted 30+ clients daily in a fast-paced environment
- Trained new hires, improving onboarding and team productivity
Education
Cosmetology License -
Xenon International School of Hair Design
Esthetics License - undefined
Xenon International School of Hair Design
No Degree - Business Management
Metro Community College
Omaha, NESkills
- Cash Handling & Reconciliation
- Transaction Processing
- Customer/Patient Service
- Scheduling & Appointments
- Attention to Detail
- Regulatory Compliance
- Communication
- Problem Solving
- Team Collaboration
- Typing Speed: 45 WPM
- Highly organized and dependable
- Strong interpersonal skills
- Fast learner with adaptability
- Handles high-volume environments
- Detail-oriented and accurate
- Phone and email etiquette
- Appointment scheduling
- Excellent multitasking capability
- Maintaining cleanliness
- Punctual and reliable
- Patient scheduling
- Front office management
- Office opening and closing
- Data entry
Timeline
Stylist
Snip It's Haircuts for Kids
01.2025 - Current
Lead Preschool Teacher
Light of Christ Preschool
01.2021 - 01.2024
Mutual Fund Trades
Edward Jones
01.2009 - 01.2011
Branch Senior Representative / Resource Officer
TD Ameritrade
01.2007 - 01.2008
Transfer Specialist
TD Ameritrade
01.2006 - 01.2007
Esthetics License - undefined
Xenon International School of Hair Design
Cosmetology License -
Xenon International School of Hair Design
No Degree - Business Management
Metro Community College
Additional Experience
- Noontime Aide – Chandler Unified School District
- Stay-at-Home Parent
- Volunteer at Feed My Starving Children
- CPR/First Aide Certified
- Fingerprint Clearance card