Victoria Mitchell

I am a highly motivated customer focused team leader of hourly associates. I am responsible for engaging my team during shift and maintaining the highest levels of safety, quality, and performance. I play a key role in maintaining our customer experience to ensure customer orders are delivered on time to the right location. My job is to support, mentor, and motivate my associates.

• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Served food and beverages promptly with focused attention to customer needs.

• Organized and used industrial cleaning products following strict safety procedures.
• Emptied trashcans and transported waste to collection areas.
• Handled equipment, chemicals, and materials properly and with caution.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Operated industrial washing machines and dishwashers to clean linens and dishware.