VICTORIA MOBUS

Key Responsibilities & Achievements: Skills & Expertise:

Driven sales professional with a strong background in customer service, business development, and consultative sales. Passionate about empowering beauty and wellness professionals to launch their businesses by providing expert guidance and support throughout the leasing process.

• Covering Malvern, Phoenixville, Devon Square, Glen Mills, and Media - Granite Run.
• Conduct in-person tours of studio locations, showcasing the benefits of salon ownership in a move-in-ready environment.
• Consult with beauty and wellness professionals to understand their business goals and provide tailored solutions to meet their needs.
• Educate potential studio owners on the leasing process, financial expectations, and available resources to ensure a smooth transition to entrepreneurship.
• Build and maintain strong relationships within the local beauty and wellness community to drive interest and referrals.
• Provide exceptional customer service, addressing concerns promptly and ensuring high client satisfaction and retention.
• Boost sales revenue by implementing effective sales strategies and fostering long-term customer relationships.
• Analyze market trends and competitor offerings, adjusting sales tactics to maintain a competitive edge.
• Conduct regular team meetings to discuss sales objectives, strategies, and best practices for maximizing success.
• Collaborate with internal teams to create a seamless experience for new and existing studio owners.
• Sales & Business Development
• Customer Relationship Management
• Consultative Selling
• Leasing & Real Estate Coordination
• Market Analysis & Competitive Strategy
• Team Leadership & Collaboration

Committed to fostering an empowering environment where beauty and wellness professionals can thrive as independent business owners.

• Conducted phone interviews to assess applications for relevant knowledge, skills, experience, and aptitudes of candidates
• Collaborated with managers to discuss vacancies, role qualifications, and characteristics of top candidates to best take applicant's through the interview process
• Performed extensive cold calling (around 50+ per day), as well as lead generating using platforms like LI Recruiter, Indeed, Medreps to ensure a diverse range of candidates
• Recruited for companies such as Revance, Integra, Lumenis, Cartessa, Cutera, SEMRush, Aesthetic Management Partners, SmileDirect Club
• Created database of all US applicants to refine the cold call process and invite them to new territories for a Revance expansion
• Guided candidates through the full sales cycle for all clients, from reviewing applications to arranging interviews and sending offer letters
• Completed a project traveling and coordinating final candidates interviews with hiring managers
• Assigned territories for the company to find potential new business or candidates

• Selling and styling product on the floor and in the fitting room to my regular clientele as a Style Advisor, while managing those relationships
• Established an inviting environment by greeting clients to make positive first impressions, maintaining a calm demeanor and professionally managing conflict in high-stress situations
• Managed returns, exchanges, and orders from processing inventory to the client's purchase, in accordance with store policies
• Strategically placing product on the floor during merchandising, prepping clothes to configure product displays, window installations to meet the brand's identity and theme