Victoria Molloy
Grand Forks
Summary
Detail-oriented Account Technician with proven skills in client communication and problem-solving. Experienced in managing accounts payable, bank reconciliations, and cash flow management, ensuring compliance and data accuracy.
Overview
18
18
years of professional experience
Work History
Account Technician
City of Grand Forks
Grand Forks, ND
11.2022 - Current
- Processed account transactions efficiently, ensuring accuracy and compliance with city regulations.
- Managed customer inquiries, resolving issues promptly to enhance service satisfaction.
- Collaborated with departments to streamline reporting processes and improve data accuracy.
- Conducted regular audits of financial records, identifying discrepancies and implementing corrective measures.
- Managed accounts payable functions including invoice entry, check processing, and distributing payments.
- Conducted regular bank reconciliations to maintain accuracy in cash flow reporting and reduce potential fraud risks.
Medical Unit Secretary
Northwestern Memorial Hospital
Palos Heights, IL
03.2008 - 08.2021
- Managed scheduling for medical appointments, optimizing physician availability and patient access.
- Coordinated patient admissions and discharges, ensuring smooth transitions and efficient workflow.
- Streamlined communication between medical staff and patients, enhancing service delivery and satisfaction.
- Maintained accurate electronic health records, contributing to data integrity and compliance with regulations.
- Mentored junior secretaries, promoting professional development and adherence to hospital protocols.
- Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
Education
Bachelor of Science - Enviromental Science
Northeastern Illinois University
Chicago, IL05-2000
Minor - Geological And Earth Sciences
Northeastern Illinois University
Chicago, IL05-2000
Skills
- Financial reporting
- Receivables management
- Cash flow management
- Payment processing
- Journal entries
- Client communication
- Problem-solving abilities
- Multitasking
- Work prioritization
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
Timeline
Account Technician
City of Grand Forks
11.2022 - Current
Medical Unit Secretary
Northwestern Memorial Hospital
03.2008 - 08.2021
Bachelor of Science - Enviromental Science
Northeastern Illinois University
Minor - Geological And Earth Sciences
Northeastern Illinois University