Victoria Morgan
Sheffield,AL
Summary
Proven leader and effective Store Manager at Badcock Home Furniture, adept in inventory control and team building. Excelled in elevating customer satisfaction ratings through expert coaching in sales techniques and problem-solving. Demonstrated proficiency in multitasking and organizational skills, overseeing logistical operations across 5 stores, significantly enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
Badcock Home Furniture
04.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed logistical fulfillment needs of 5 stores and warehouses.
- Approved regular payroll submissions for employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Improved store's key performance indicators by over two-fold after assuming position and elevated overall store performance in every measurable way.
Education
Culinary Arts Management
University of North Alabama
Florence, ALSkills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Training and mentoring
- Inventory Control
- Team Building and Leadership
Timeline
Store Manager
Badcock Home Furniture
04.2019 - Current
Culinary Arts Management
University of North Alabama