VICTORIA NEVAREZ
royse city,TX
Summary
Team member with four years of customer service experience, specializing in multitasking and decision-making. Bilingual with expertise in food preparation, cash handling, and workspace cleanliness, consistently driving customer satisfaction. Proven track record in team collaboration to enhance service quality and operational efficiency. Resourceful Shift Leader and Park Services Supervisor recognized for productivity, leadership, and effective problem-solving in diverse environments.
Overview
3
3
years of professional experience
Work History
Park Services Supervisor
Splash Kingdom Air Patrol
Greenville, Texas
05.2025 - Current
- Supervised daily park operations and maintenance activities for guest satisfaction.
- Trained and mentored staff on safety protocols and customer service standards.
- Enforced park policies to ensure a safe environment for guests and employees.
- Conducted regular inspections of facilities to maintain cleanliness and functionality.
- Resolved customer complaints in a professional manner.
- Collected water samples from various locations for analysis.
Shift Leader
Wing Snob
Fate, Texas
08.2023 - Current
- Prepare and cook food items, ensuring quality and consistency.
- Ensured an exceptional customer experience by maintaining a pristine dining area, efficiently processing orders, and handling transactions with accuracy.
- Demonstrated meticulous attention to detail in order input, food packaging, and cash register operations, enhancing overall service quality.
- Streamlined order processing and payment procedures, contributing to improved customer satisfaction, and reduced wait times.
- Resolved customer complaints promptly to enhance satisfaction and retention.
- Implemented safety procedures to maintain a clean and safe work environment.
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained and mentored new staff on menu items and customer service standards.
Team Member
Rice Xpress
06.2022 - 05.2023
- Engaged with customers, providing recommendations and addressing inquiries promptly.
- Maintained cleanliness and organization of workspace and dining area.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Worked hard to learn required tasks quickly to maximize performance.
Education
High School Diploma -
Royse City High School
Royse City, TX05-2024
Floral Design Certificate -
Royse City High School
Royse City05.2024
Vet Med Certificate -
Royse City High School
Royse City05.2024
Advanced Animal Certificate -
Royse City High School
Royse City05.2024
Skills
- Multitasker
- Safety enforcement
- Customer service
- Decision making
- Bilingual
- Team leadership
Languages
Spanish
Native/ Bilingual
Additional Information
- Community Service, Royse City AG Days
- Community Service, FFA Barn Tour and Fun Fest
- Community Service, Royse city HS floral designer
Timeline
Park Services Supervisor
Splash Kingdom Air Patrol
05.2025 - Current
Shift Leader
Wing Snob
08.2023 - Current
Team Member
Rice Xpress
06.2022 - 05.2023
High School Diploma -
Royse City High School
Floral Design Certificate -
Royse City High School
Vet Med Certificate -
Royse City High School
Advanced Animal Certificate -
Royse City High School