VICTORIA NEVES PAES
Jacksonville,FL
Summary
Charismatic and reliable professional with experience in customer service, food handling, and cashier operations. Skilled in teamwork, communication, and maintaining a positive dining or retail environment. Bilingual in English and Portuguese with conversational Spanish proficiency.
Overview
2027
2027
years of professional experience
Work History
Dog Grooming Assistant
Pet Happy Day Inc.
Jacksonville, FL
01.2026 - Current
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Housekeeper
Neves Cleaning Co.
Jacksonville, FL
2020 - Current
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Cashier, Food Handling
Terra Nossa Brazilian Grill
Jacksonville, FL
07.2025 - 01.2026
- **High-Value Responsibility Gaps:**
- Assisting with inventory management and ensuring stock levels are maintained.
- Maintaining cleanliness of workstations and dining areas to meet health standards.
- Engaging with customers to promote daily specials and new menu items.
- Supporting team members by helping during peak service hours.
- Training new cashiers on operating procedures for customer transactions.
- Maintained cleanliness of workstations to adhere to health and safety standards.
Customer Service, Computer Cashier
3DETCH
10.2024 - 12.2025
- Process transactions accurately using a computer-based cashier system.
- Provide friendly and efficient customer support in a fast-paced environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Cashier, Server, Food Handling
Little Mania
02.2023 - 09.2024
- Handled food preparation and ensured quality service to customers.
- Managed phone orders and assisted customers with inquiries.
- Worked effectively in fast-paced environments.
Server
Salsas Mexican Restaurant
05.2023 - 10.2023
- Delivered excellent customer service to diners in a busy restaurant setting.
- Assisted with menu recommendations and ensured accurate order fulfillment.
- Collaborated with kitchen staff to coordinate timely food delivery to tables.
- Assisted in training new servers on restaurant procedures and menu items.
- Processed customer payments efficiently and managed cash drawer accurately.
- Addressed customer concerns promptly to enhance overall dining experience.
Education
High School Diploma -
Mandarin High School
01-2023
Skills
- Customer Service: Excellent communication, problem-solving, and interpersonal skills
- Food Handling: Knowledgeable in safe food preparation and storage practices
- Cashier Operations: Skilled in using computer-based cashier systems
- Languages: Bilingual in English and Portuguese; conversational in Spanish
- Attention to detail
- Cultural awareness
- Team building
- Good Telephone Etiquette
- Customer service
- Planning
- Training & Development
Languages
English
Native or Bilingual
Spanish
Limited Working
Portuguese
Native or Bilingual
Timeline
Dog Grooming Assistant
Pet Happy Day Inc.
01.2026 - Current
Cashier, Food Handling
Terra Nossa Brazilian Grill
07.2025 - 01.2026
Customer Service, Computer Cashier
3DETCH
10.2024 - 12.2025
Server
Salsas Mexican Restaurant
05.2023 - 10.2023
Cashier, Server, Food Handling
Little Mania
02.2023 - 09.2024
Housekeeper
Neves Cleaning Co.
2020 - Current
High School Diploma -
Mandarin High School