Overview
Work History
Education
Skills
Timeline
Generic

Victoria Newland

Colmesneil,TX

Overview

6
6
years of professional experience

Work History

Interviewer

Promark Research
Remote, Texas
01.2024 - 03.2024
  • Promark Research Corporation conducts nationwide telephone surveys on wide range of topics
  • Organization contacts individuals to ascertain their willingness to participate in surveys and answer questions over phone
  • Capability to persuade individuals to initiate and complete surveys.

Sales Associate

Dollar Tree
Woodville, Texas
03.2021 - 05.2021
  • Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Helped customers locate products and checked store system for merchandise at other sites
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations

Office Clerk

Goodwill Central East Texas, Inc
Lufkin, TX
12.2020 - 02.2021
  • Primary job was shredding boxes of documents from back office
  • Answer phone to take messages or redirect calls to appropriate colleagues while receptionist was out
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes
  • Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities

Champion, Everise
11.2020 - 12.2020
  • Providing customers with roadside assistance by locating customers' disablement location
  • At the same time, sending the proper help and never leaving anyone stranded
  • Used the internet and other resources to find the customer.

Front of House Associate

Burlington Stores
Lufkin, TX
09.2020 - 11.2020
  • Maintaining a positive professional attitude and working to deliver excellent customer service
  • Simultaneously, providing a quick check-out process, primary duties were to process layaways, returns, and exchanges—answering phone and questions the customer asked
  • At the same time, keeping the register area clean and organized while also performing other tasks assigned by the manager from time- to-time.

Sales Associate

Stage Stores
08.2019 - 07.2020
  • Maintain sales stock and presentable conditions in assigned areas, delivered customer services, registered closeouts, handled customer service, managed merchandise sales and returns, and teamed up with coworkers to ensure positive relations with customers.

Sears Sales Associate

Sears
10.2017 - 01.2018
  • Maintain sales stock and presentable conditions in assigned area, delivered customer services, registered closeouts, handled customer service, handled merchandise sales and returns, teamed up with coworkers to ensure positive relations with customers.

Education

Bachelor's - Business Administration

Stephen F Austin State University
Nacogdoches, TX
Current

Associate - Business

Angelina College
Lufkin, TX
12.2019

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Colmesneil High School
June 2016

High school diploma - undefined

School

Skills

  • Cashiering (1 year)
  • Cash Handling (1 year)
  • Retail Sales (1 year)
  • Organizational Skills
  • Customer Service (2 years)
  • Microsoft Office (1 year)
  • Clerical Experience (Less than 1 year)

Timeline

Interviewer

Promark Research
01.2024 - 03.2024

Sales Associate

Dollar Tree
03.2021 - 05.2021

Office Clerk

Goodwill Central East Texas, Inc
12.2020 - 02.2021

Champion, Everise
11.2020 - 12.2020

Front of House Associate

Burlington Stores
09.2020 - 11.2020

Sales Associate

Stage Stores
08.2019 - 07.2020

Sears Sales Associate

Sears
10.2017 - 01.2018

Bachelor's - Business Administration

Stephen F Austin State University

Associate - Business

Angelina College

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Colmesneil High School

High school diploma - undefined

School

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Victoria Newland