Victoria Nifakos
Wellington,FL
Summary
Hardworking and enthusiastic worker who has experience in customer service and guest relations. Always eager to gain experience and learn new things from other people in a team.
Overview
8
8
years of professional experience
Work History
Whole Body Team Member
Whole Foods Market
West Palm Beach, Florida
10.2021 - Current
- Stocks and replenished merchandise daily.
- Provides excellent customer service and product knowledge.
- Maintains a clean and organized department to keep up with store cleanliness standards.
- Reduces shrink through monitoring expiration dates and proper rotation of perishable and non-perishable products.
- Merchandises products through creating appealing displays.
- Attends frequent brand trainings to gain new product knowledge and learn about new, upcoming product launches.
Beauty Advisor
ULTA BEAUTY
WELLINGTON, FL
10.2018 - 09.2020
- Created welcoming environment by greeting and approaching customers.
- Exceeded customer expectations by providing assistance with positive attitude.
- Achieved sales goals while displaying prompt, courteous, knowledgeable and professional customer service.
- Created welcoming environment through teamwork and collaboration.
- Assisted with store replenishment, merchandising, store cleanliness, and inventory preparations.
- Executed out-of-stock, cycle count, return-to-vendor, return-to-distribution center, product break-ups, and destroy-in-field processes.
Receptionist
ROYAL PALM AUTO SPA
WELLINGTON, FLORIDA
06.2016 - 06.2017
- Managed receptionist area, included greeting visitors and responding to telephone and in person requests for information.
- Handled orders and maintained inventory.
- Maintained neat and professional appearance of reception area and conference room.
- Collected and processed payments at time of service.
Education
Fundamentals of Digital Marketing -
GOOGLE COURSE
Online 12.2020
B.A - Communication Studies
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL08.2017
Associate in Arts - Arts
PALM BEACH STATE COLLEGE
Palm Beach Gardens, FL12.2014
Skills
- Customer Service
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Detail-Oriented
- Computer Proficiency
- Empathetic listener and persuasive speaker
- Fast Learner
Timeline
Whole Body Team Member
Whole Foods Market
10.2021 - Current
Beauty Advisor
ULTA BEAUTY
10.2018 - 09.2020
Receptionist
ROYAL PALM AUTO SPA
06.2016 - 06.2017
Fundamentals of Digital Marketing -
GOOGLE COURSE
B.A - Communication Studies
FLORIDA ATLANTIC UNIVERSITY
Associate in Arts - Arts
PALM BEACH STATE COLLEGE
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