Victoria Ortiz
Boulder,CO
Summary
Forward-thinking Operations Specialist bringing 5 years of restaurant experience, specializing in hospitality. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies. Proficient in software such as W and MATLAB.
Overview
5
5
years of professional experience
Work History
Back wait, Server, Hostess
Corrida, Boulder
Boulder
04.2025 - Current
- Maintain cleanliness of dining room throughout shifts
- Built and designed daily dinner menus as well as special event menus
- Answered customer inquiries regarding the menu, restaurant services, and special events
- Explained menu items and delivered food courses according to instruction.
- Processed payments using cash registers or POS systems accurately and efficiently.
Front of House
Cafe Mexicali, Boulder
Boulder
08.2024 - 02.2025
- Maintained cleanliness of the dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Explained menu items, prepared orders and delivered food courses according to instruction.
Hostess, Servers Assistant, Busser, and Drink Runner
The Melting Pot, Littleton
Littleton
02.2022 - 01.2024
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Maintained cleanliness of the restaurant dining area throughout shifts.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Participated in monthly inventory counts of liquor bottles and other beverage items in order to maintain accurate stock levels.
Front of House
Chick-fil-a, Sheridan
Sheridan
03.2021 - 02.2022
- Greeted customers and provided friendly customer service.
- Prepared drinks upon request according to recipes and standards set by management.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
Education
Bachelor of Science - Mechanical Engineering
University Of Colorado
Boulder05-2027
Diploma -
SkyView Academy
Highlands Ranch05-2023
Skills
- Adaptability
- Problem solving
- Teamwork
- Leadership
- Effective Communication
- Critical thinking
- Memory retention
- Performance improvement
- Task prioritization
- Foreign language proficiency
LANGUAGES
English (Fluent)
Spanish (Fluent)
French (Basic)
Timeline
Back wait, Server, Hostess
Corrida, Boulder
04.2025 - Current
Front of House
Cafe Mexicali, Boulder
08.2024 - 02.2025
Hostess, Servers Assistant, Busser, and Drink Runner
The Melting Pot, Littleton
02.2022 - 01.2024
Front of House
Chick-fil-a, Sheridan
03.2021 - 02.2022
Bachelor of Science - Mechanical Engineering
University Of Colorado
Diploma -
SkyView Academy