Victoria Ortiz
Amarillo,TX
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
1
1
Language
6
6
years of professional experience
Work History
McDonald's Manager
McDonald's Restaurant
Amarillo, Texas
09.2023 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Resolved customer complaints effectively to enhance the dining experience.
- Trained new staff on operational procedures and company standards.
- Managed inventory and ordered supplies to maintain stock levels.
- Ensured cleanliness and organization of dining area and kitchen facilities.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Explained goals and expectations required of trainees.
Customer Representative
Toot'N Totum Food
Amarillo, Texas
04.2020 - 08.2023
- Assisted customers with product selections and inquiries at Toot'N Totum Food.
- Managed cash register operations and processed customer transactions efficiently.
- Collaborated with team members to ensure a clean and organized store environment.
Education
Amarillo College
Amarillo , Tx08-2026
Skills
- Inventory management
- Employee training
- Customer service
- Cash handling
- Time management
- Multitasking
- Team building
- Reliable and responsible
Languages
English
Professional
Timeline
McDonald's Manager
McDonald's Restaurant
09.2023 - Current
Customer Representative
Toot'N Totum Food
04.2020 - 08.2023
Amarillo College