Victoria Pagán
CT
Summary
Dedicated Licensed Master Social Worker (LMSW) with over ten years of experience supporting individuals from infancy to young adulthood. Skilled in building trust and fostering client engagement to achieve positive outcomes. Experienced in crisis intervention and developing innovative, client-centered strategies to enhance service delivery for diverse populations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Coordinator
The Hospital of Central Connecticut
New Britain , CT
03.2024 - Current
- Coordinated Department of Public Health Maternal and Childhood Health contract to ensure access to comprehensive reproductive health services.
- Executed outreach efforts to elevate service awareness and promote collaborative efforts.
- Facilitated community-based life skill groups focused on prevention.
- Collaborated with community partners to increase service accessibility for targeted populations.
- Prepared quarterly reports detailing program outcomes and impact.
- Delivered reflective and task supervision to improve team performance and program outcomes.
Coordinator
The Hospital of Central Connecticut
New Britain, CT
12.2022 - 05.2025
- Coordinated services through Supports for Pregnant and Parenting Teens grant, enhancing support for teenage parents and families.
- Conducted comprehensive initial assessments to identify needs.
- Facilitated group interactions in high schools and community settings, fostering engagement and support among participants.
- Oversaw implementation of a digital alternative school option, ensuring high school completion.
- Led regular staff meetings to review program progress and collaboratively address challenges.
- Maintained program data for grant compliance and outcome tracking.
- Managed procurement processes, ensuring timely ordering and accurate invoicing.
- Coordinated monthly team case reviews to discuss client progress and share strategies.
- Supervised staff performance through reflective practices and task management.
ABA Therapist
Connec-to-talk
Madison, CT
08.2022 - 12.2022
- Implemented individualized treatment plans for children diagnosed with Autism Spectrum Disorders and behavioral challenges.
- Developed innovative methods to engage children and achieve treatment goals.
- Executed learning programs to reinforce and practice new skills effectively.
- Collaborated with registered behavior technicians to enhance treatment delivery.
School Social Worker
Boys & Girls Village Inc.
Milford, CT
08.2020 - 12.2022
- Delivered clinical interventions and managed cases for designated classrooms.
- Conducted weekly clinical groups and individual sessions with students.
- Developed and implemented IEP goals and objectives.
- Engaged in weekly clinical school rounds to assess student progress.
- Built strong relationships with students and families to promote effective collaboration.
- Advocated for successful opportunities for students within the educational framework.
- Partnered daily with teachers, administrators, and paraprofessionals to strengthen support services.
- Provided crisis intervention services for students in need of immediate assistance.
- Partnered with external providers to enhance positive outcomes for the student.
Therapeutic Crisis Intervention Trainer
Boys & Girls Village Inc.
Milford, CT
07.2015 - 09.2022
- Facilitated refresher trainings for school colleagues, strengthening therapeutic crisis intervention skills and promoting a safer learning environment.
- Provided constructive feedback to staff on effective implementation of crisis intervention techniques.
- Trained new employees during orientation to ensure understanding of crisis intervention protocols.
- Maintained recertification requirements as a therapeutic crisis intervention trainer.
Upper School Educational Milieu Supervisor
Boys & Girls Village Inc.
Milford, CT
11.2016 - 08.2021
- Executed managers' directives to ensure staff provided behavioral and educational support to students
- Facilitated ongoing training and observations to equip staff with skills in program crisis intervention, TCI
- Monitored student accessible spaces throughout the day to ensure adherence to established support processes
- Provided support to school staff
- Finalized incident reports and supervisor report
- Facilitated classroom and weekly team meetings
- Developed and implemented Crisis Behavior Assessments and Individual Crisis Management Plans
Education
Master of Social Work - Social Work
Southern Connecticut State University
New Haven, CT05-2021
Bachelor of Arts - Child Psychology
Bay Path University
Longmeadow, MA05.2013
Skills
- Program Development
- Data reporting
- Budget Management
- Crisis Management
- Case Management
- Leadership
- Group Facilitation
- Computer proficiency
Certification
- 071 School Social Worker
Additional Information
- LMSW
Timeline
Coordinator
The Hospital of Central Connecticut
03.2024 - Current
Coordinator
The Hospital of Central Connecticut
12.2022 - 05.2025
ABA Therapist
Connec-to-talk
08.2022 - 12.2022
School Social Worker
Boys & Girls Village Inc.
08.2020 - 12.2022
Upper School Educational Milieu Supervisor
Boys & Girls Village Inc.
11.2016 - 08.2021
Therapeutic Crisis Intervention Trainer
Boys & Girls Village Inc.
07.2015 - 09.2022
Bachelor of Arts - Child Psychology
Bay Path University
Master of Social Work - Social Work
Southern Connecticut State University