Results-driven professional with experience at Buffalo Wild Wings, excelling in hospitality and money handling. Proven ability to achieve guest satisfaction through effective problem-solving and order managing. Committed to delivering exceptional service while maintaining accuracy in orders. Recognized for consistently creating a welcoming atmosphere for costumers.
Answering the phone and handling mobile, delivery, and pickup orders.
Served food and beverages quickly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Teamed up with team members during busy shifts for better guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints professionally to maintain positive atmosphere.
Money handling, Seating guests, Making orders to perfection, and Taking orders over the phone and in person.
Hospitality
Money handling
Problem solving
Upseller
Thick skin
Ability to make even the most foreigner feel at home
ServSafe