Victoria Perez
Miami
Summary
Dedicated professional with experience in fast-paced environments, excelling in teamwork and collaboration. Proven ability to adapt quickly, enhance guest satisfaction, and manage inventory effectively while maintaining a positive attitude.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-fil-A
Miami, FL
08.2023 - 11.2024
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed inventory levels by restocking supplies and minimizing waste during peak hours.
- Developed strong cooperative relationships with coworkers and managers.
- Adapted quickly to changing demands in a fast-paced environment while maintaining service quality.
- Maintained cleanliness and organization of workstations to ensure compliance with health guidelines.
- Collaborated with team members to achieve daily operational goals and deliver timely service.
Server
La Croquantine De Matthieu
Doral, FL
07.2023 - 08.2023
- Provided exceptional customer service to enhance dining experience.
- Assisted in menu recommendations and addressed customer inquiries effectively.
- Managed multiple tables efficiently during peak hours.
- Maintained cleanliness and organization of dining area throughout shifts.
- Contributed to team efforts to improve overall service quality and guest satisfaction.
Education
Bachelor of Arts - Asian Studies
Florida International University
Miami, FL04-2027
Associate of Arts -
Miami Dade College
Miami, FL05-2025
EF Language Year Abroad - Korean Language
Education First
Seoul, South Korea06-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Korean
Elementary
Chinese (Mandarin)
Elementary
French
Elementary
Timeline
Team Member
Chick-fil-A
08.2023 - 11.2024
Server
La Croquantine De Matthieu
07.2023 - 08.2023
Bachelor of Arts - Asian Studies
Florida International University
Associate of Arts -
Miami Dade College
EF Language Year Abroad - Korean Language
Education First