Summary
Work History
Education
Skills
Timeline
Generic

Victoria Phillips

Twin Peaks

Summary

Dedicated housekeeper with a strong hospitality background, recognized for enhancing guest satisfaction at Pine Rose Cabins. Skilled in health and safety compliance and chemical handling, I excel in teamwork and proactive maintenance, ensuring clean and welcoming environments while efficiently managing time to maximize room availability.

Work History

Housekeeper

Pine Rose Cabins
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Housekeeper

Sheena Chalets
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Sales Associate

Mountain High Market
2018 - 2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Placed orders with our consumers
  • handled market deliveries such as payment and checking the orders were correct
  • end of shift count outs to make sure all employees drawers were even
  • shopped for the establishment to keep it stocked for items requested by customers
  • keeping the store clean such as dusting, sweeping, mopping, facing all store items, restroom maintenance, as well as snow removal and keeping the store up to code

Education

Chemical Peel/Decollete Massage/Microdermabrasion

Marrinello School of Beauty
Los Angeles, CA
01-2019

Esthetician License - Esthetics

Marrinello School of Beauty
05-2013

High School Diploma -

Rim of The World High School
Lake Arrowhead, CA
06-2010

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Health and safety compliance
  • Hospitality background
  • Chemical Handling

Timeline

Housekeeper

Pine Rose Cabins

Housekeeper

Sheena Chalets

Sales Associate

Mountain High Market
2018 - 2021

Chemical Peel/Decollete Massage/Microdermabrasion

Marrinello School of Beauty

Esthetician License - Esthetics

Marrinello School of Beauty

High School Diploma -

Rim of The World High School